Tinikia Damon
St. Louis
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
Work History
Referral Specialist
Hshs Medical Group
09.2022 - Current
- Notified and reminded clients of appointments.
- Acted as a liaison between referring physicians and specialists, establishing trust and rapport through professionalism.
- Managed high-volume referral requests by prioritizing tasks and maintaining organized records.
- Processed referral requests from patients, doctors and other health care professionals.
- Weighed patient need, provider availability, and insurance coverage to determine optimal scheduling.
- Promoted clear communication between primary care providers and specialists through detailed documentation and follow-up calls.
- Verified insurance benefits and eligibility for [Type] procedures before referring clients.
- Monitored referrals to foster timely completion and followed up with physicians to facilitate.
Dietary Services Manager
Stonebridge Nursing Home
10.2018 - 05.2021
- Enhanced team efficiency with streamlined work processes and optimized schedules for dietary staff members.
- Successfully managed dietary restrictions for patients with allergies or sensitivities, ensuring their safety during meal times.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Utilized data analysis techniques to identify areas of improvement within the department''s operations, leading to increased efficiency across all functions.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Collaborated with healthcare professionals to design patient-specific nutritional plans, contributing to improved health outcomes.
Assistant Dietary Manager
Stonebridge Nursing Home
10.2017 - 10.2018
- Purchased food and cultivated strong vendor relationships.
- Visited with residents to inquire about satisfaction, quality, and personal preferences.
- Collaborated with interdisciplinary healthcare teams to ensure comprehensive care for all patients, including those with complex medical conditions requiring specialized dietary interventions.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Dietary Aide
Stonebridge Nursing Home
01.2015 - 10.2017
- Food service/preparation, and housekeeping
- Successfully prepared meals and served to residence
- Cleaned the dining area and kitchen where all meals were serviced
- Maintained patient HIPPA information
- Utilized strong assessment skills to determine necessary patient care.
Education
Pharmacy Technician License -
St. Louis College Of Health Career
St. Louis, MO01.2010
Skills
- Active Listener
- Compassion
- Coordination
- Adaptability
- Service Orientation
- Facility Management
- Critical Thinking
- Team Leadership
- Customer Service
- Customer Retention
Timeline
Referral Specialist
Hshs Medical Group
09.2022 - Current
Dietary Services Manager
Stonebridge Nursing Home
10.2018 - 05.2021
Assistant Dietary Manager
Stonebridge Nursing Home
10.2017 - 10.2018
Dietary Aide
Stonebridge Nursing Home
01.2015 - 10.2017
Pharmacy Technician License -
St. Louis College Of Health Career
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