Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tina Richie

Tina Richie

Poplar Bluff

Summary

Dynamic professional with a proven track record, enhancing operational efficiency and customer satisfaction. Expertise in financial analysis and multitasking, with strong communication skills for engaging diverse stakeholders/customers. Experience in customer service and compassionate, hard worker that demonstrates a commitment to excellence.

Overview

10
10
years of professional experience

Work History

Poplar Bluff License Office

License Bureau
Poplar Bluff, MO
11.2024 - Current
  • Processed incoming documents and organized files for efficient retrieval in order to Issue drivers licenses, title motor vehicles, and count drawer.
  • Issue Drivers Licenses: Check for proper identification, then assure all necessary information is scanned into the Poplar Bluff License Bureau data base. This is done when issuing all motor vehicles, as well.
  • Count Drawer: I count the amount of money, credit cards, and checks that are collected that day. Assuring that the proper amount is balanced.
  • Assisted customers by answering inquiries and providing product information.
  • In my present position at the Poplar Bluff License Bureau, I take incoming phone calls, directing them to the proper staff member.
  • I multiple task by providing customers with the necessary information to receive licenses and titles for the State of Missouri.
  • I communicate with staff members to gather information for input on proper data to better serve customers.
  • I take incoming phone calls from customers, State Offices, anserwing inquiries and providing necessary information.

Senior Accounts Assistant

Division of Professional Registration
Jefferson City
04.2015 - 02.2023
  • Implemented process improvements that increased efficiency and reduced costs associated with accounting operations.
  • Assited with the development of annual budgets, forecasts and long-term financial plans.
  • Analyzed budget discrepancies and implemented corrective actions plans to resolve issues. Processed accounts payable invoices, ensuring timely payments while adhering to company policies.
  • Review and approve financial statements for monthly reimbursement.
  • Assist the front desk receptionist with taking phone calls, making reservation for conferences rooms, vehicles and lodging.
  • Sorting and distributing mail.
  • Assisting in obtaining W-9's for 1099 processes.
  • Assists in balancing accounts by running tapes, proof reading, prepares summary of balances, cost information or other reports as requested for supervisor use in preparing financial statements.
  • May proofread and post operations progress, or other reports, and make monthly summaries or recaps of such reports as needed.
  • Performed all other assigned duties.

Education

High School Diploma -

Poplar Bluff High School
Poplar Bluff, MO
05-1998

Skills

  • I am currently the caregiver for my grandfather (Johnny Williams) I performed the following duties in accordance with rules and regulations of Aging Matters
  • I communicate with doctors, nurses and Caregiver Agencies to provide proper care
  • I follow all rules, regulations, and policies in accordance with Aging Matters to assure that personal care and hygiene
  • Maintained a clean and well-organized environment for happiness and safety
  • Performed light housekeeping tasks related to the client's care, such as laundry and changing linens
  • Assisting clients with all medications
  • I am a currently a pleasant and supportive companion by assisting the client to doctor's appointments, church functions and other community functions (ie track meets, Juneteenth, community Picnics family reunions, ball games and evening walks)
  • Report any all incidents to family members as wells as doctors, nurses and the Aging Matters
  • Organization skills and time management
  • Strong customer service background

Timeline

Poplar Bluff License Office

License Bureau
11.2024 - Current

Senior Accounts Assistant

Division of Professional Registration
04.2015 - 02.2023

High School Diploma -

Poplar Bluff High School

Similar Profiles

CREATE PROFILE
Tina Richie