Tina Haden
Republic
Summary
Dynamic and results-driven leader with a proven track record of implementing successful cross-training initiatives and effectively controlling expenses in fast-paced environments. Detail-oriented and driven by ethical principles. Demonstrates talents in task delegation, team mentoring, and inventory control, utilizing Microsoft Office on a daily basis. Dedicated individual committed to promoting staff development and consistently executing projects that surpass expectations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Program Support Coordinator
The Arc of the Ozarks
08.2024 - Current
- Coordinated multiple service waitlists across the Ozarks region.
- Performed regular documentation audits for multiple programs within Arc
- Managed allocation of appropriate units based on eligibility and funding approvals.
- Generated billing monthly for ABA services
- Calculated remaining units monthly for current ABA clients
- Set up service authorizations for clients
- Uncovered hidden errors in billing procedure and established preventative measure.
- Streamlined report generation, enhancing client unit tracking efficiency.
- Developed an informational template for caregivers covering ABA service details and waitlist steps.
Orientation Station (OS) Operator
McLane Company
10.2023 - 08.2024
- Ensured that product being shipped out to customers was in excellent condition
- Repaired faults on converters when necessary
- Performed basic maintenance duties
Inventory
McLane
12.2018 - 10.2023
- Acted as team lead on the weekends while the supervisor was off, ensuring that each teammate did their part to complete the assigned tasks and helping wherever I was needed
- Inspired necessary changes within the company, including providing hand warmers to those who worked in our freezer department
- Created an organized file containing all notes for future trainees that each member of the department had access to
- Participated in continuous improvement initiatives aimed at streamlining inventory processes and reducing costs
- Reconciled physical counts with digital records and resolved discrepancies
- Coordinated periodic cycle counts to maintain inventory accuracy
Cashier
Casey's
05.2018 - 12.2018
- Worked with supervisory team to meet customer needs
- Approached and solved problems with initiative and sound judgment
- Stocked store shelves and end-caps with merchandise
- Balanced cash drawer at beginning and end of each shift
- Engaged customers in pleasant conversation while completing cash register transactions
- Addressed customer questions and complaints with professionalism
- Kept clean, organized and well-stocked checkout areas
Insurance Sales Agent
Brace Today
07.2017 - 04.2018
- Built loyal clientele and sought out new business development opportunities with networking and referrals
- Scheduled appointments with prospective customers to provide consultative advice
- Developed and implemented sales strategies to attract new clients
- Prepared and presented product proposals tailored to individual client requirements
- Conducted in-depth needs assessments for potential clients, recommending appropriate insurance products
Mill Operator
Emerson Climate Technologies
02.2016 - 05.2017
- Kept accurate records of production data, such as material usage, machine settings, and output levels
- Inspected and maintained milling equipment for optimal performance
- Adjusted mill settings to achieve desired product quality and consistency
- Communicated with supervisors regarding any issues or concerns related to mill operations or employee performance
- Troubleshot mechanical issues with milling equipment and coordinated repairs
- Conducted routine maintenance on milling machinery, including lubrication and cleaning tasks
- Trained new employees in proper milling techniques and safety procedures
- Kept machinery operating correctly by monitoring equipment and adjusting controls
DSP (Direct Support Professional)
Brooke Care
12.2014 - 01.2016
- Treated clients with kindness, dignity and respect at all times
- Supported client social desires, learning needs and environmental requirements to enable full healthcare compliance
- Worked cooperatively with client families, co-workers and supervisors to support client
- Wrote reports detailing support and service provided throughout each shift
- Cleaned home, completed laundry and helped with daily routine housekeeping tasks
- Assisted with client transportation, bathing and meal preparation
- Delivered active treatment services as outlined in personal care plans
- Alerted management when a client responded negatively to a change in medicine, resulting in a potentially life-saving correction of the dosage
- Received CPR certification
Team Member
Taco Bell
04.2013 - 12.2014
- Entered orders into computer system to coordinate with kitchen staff
- Restocked service stations to maximize availability
- Followed safety, sanitization and food handling guidelines
- Kept food service and preparation areas clean and neat
- Trained new server hires on proper protocols and procedures followed at establishment
Education
Drury University
Springfield, MOOTC
Springfield, MOSkills
- Detail-oriented
- Caregiving
- Data entry
- Microsoft Excel
- Computer Literacy
- Organizational skills
- Phone Etiquette
Certification
- Forklift Certification
- CPR Certification
Timeline
Program Support Coordinator
The Arc of the Ozarks
08.2024 - Current
Orientation Station (OS) Operator
McLane Company
10.2023 - 08.2024
Inventory
McLane
12.2018 - 10.2023
Cashier
Casey's
05.2018 - 12.2018
Insurance Sales Agent
Brace Today
07.2017 - 04.2018
Mill Operator
Emerson Climate Technologies
02.2016 - 05.2017
DSP (Direct Support Professional)
Brooke Care
12.2014 - 01.2016
Team Member
Taco Bell
04.2013 - 12.2014
Drury University
OTC
Similar Profiles
David SmithDavid Smith
Direct Support Professional at The Arc Of The OzarksDirect Support Professional at The Arc Of The Ozarks
mackenzie searsmackenzie sears
Program Supervisor at The Arc Of The OzarksProgram Supervisor at The Arc Of The Ozarks
Olivia CasadoOlivia Casado
Talent Acquisition Specialist at The Arc of The OzarksTalent Acquisition Specialist at The Arc of The Ozarks