Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina Gunning

Norwood

Summary

Highly-motivated, dependable employee with strong work ethic and good interpersonal skills. Possessing over 12 years of office experience. Always demonstrating a positive attitude and effectively working unsupervised.

Overview

2026
2026
years of professional experience

Work History

12-1900

12-1900
12-1900, 12-1900
06.2021 - Current
12-1900

Home Care Manager

Tender Loving Care In Home S
  • Managed daily operations including scheduling, staffing, problem resolution and customer service issues.
  • Promoted a positive work environment which fostered collaboration among team members.
  • Maintained accurate records of patient progress notes and assessments.
  • Ensured compliance with all federal, state and local laws related to home health care services.
  • Resolved conflicts between clients and patients, families or caregivers when necessary.
  • Maintained accurate and confidential client records, including care plans and progress notes.
  • Led team meetings to discuss client progress, staff performance, and operational improvements.

Scheduling Supervisor

Integrity Home Care and Hospice
Springfield
  • Created and implemented procedures for scheduling staff to ensure coverage of all shifts.
  • Provided guidance to subordinates on scheduling matters as needed.
  • Resolved issues related to scheduling conflicts or discrepancies between employees' requests and actual assignments.
  • Maintained personnel records related to time off, absences, tardiness.
  • Coordinated shift changes between employees when requested or necessary.
  • Ensured that all shifts were adequately staffed according to operational requirements.
  • Trained new employees on scheduling systems and processes.
  • Responded quickly and effectively to customer inquiries about availability of staff.
  • Adhered to company policies in regards to labor laws, collective bargaining agreements.
  • Conducted regular audits of employee timesheets for accuracy.
  • Communicated with department managers regarding staffing needs.
  • Sent out frequent telephone or email reminders of scheduled meetings to participants.
  • Copied and faxed important information for patient and client records.
  • Set and confirmed customer appointments.
  • Utilized scheduling software to organize and update daily, weekly, and monthly schedules.
  • Provided reminder calls to clients prior to scheduled visits.
  • Entered information into system to update status reports.
  • Coordinated scheduling for a team of over 50 employees, ensuring optimal coverage and efficiency.
  • Managed personnel schedules to keep shifts properly staffed.

Education

Mannheim American High School
Mannheim Germany
05-1985

Skills

  • Customer service
  • Data entry
  • Office management
  • Effective communication skills
  • Teamwork and collaboration
  • Records maintenance
  • Records management
  • Operational efficiency
  • Proofreading documents
  • Verbal communication
  • Records administration
  • File organization
  • Bookkeeping
  • Office supply management
  • Staff management
  • Human resources
  • Mail distribution
  • Inbound calls
  • Payroll
  • Scanning and copying
  • Quickbooks
  • File maintenance

Timeline

12-1900

12-1900
06.2021 - Current

Home Care Manager

Tender Loving Care In Home S

Scheduling Supervisor

Integrity Home Care and Hospice

Mannheim American High School

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Tina Gunning