Timothy Ranney
Lee's Summit
Summary
Accomplished, strategic Manager offering expertise in providing project planning and management for established Information Technology (IT) initiatives within a company, overseeing office functions, project status, and client relationships. Innovative business partner, effective communicator, and dynamic project manager known for cultivating relationships with associates and stakeholders at all levels to schedule projects and optimize processes. Collaborative leader with demonstrated successes in partnering with cross-functional teams to research / evaluate hardware and software technology options, establish / implement training processes, and update / maintain all production technologies, ensuring proper maintenance to exceed business, delivery, and financial expectations.
Overview
27
27
years of professional experience
Work History
Technical Project Manager
DEKRA North America
01.2021 - 01.2025
- Coordinated and communicated project updates and objectives with stakeholders and project team. Worked to identify opportunities to achieve goals more quickly.
- Managed multiple projects with Euro- and US-based development teams.
Technical Project Manager
Cerner Corporation
01.2007 - 01.2021
- Conveyed project objectives to internal and external stakeholders and maintained open communication to keep a close eye on progress against targets using JIRA.
- Managed multiple project teams engaged in software development in a cross-functional environment to reach project success.
Client Service Representative
DST Systems
01.1998 - 01.2007
- Documented conversations with customers to track requests, problems, and solutions.
- Delivered a high level of service to clients to both maintain and extend relationships for future business opportunities.
- Assessed customer account information to determine current issues and potential solutions.
- Promoted client satisfaction by partnering with operational teams in the proper resolution of service issues.
- Supported clients by handling service requests, providing updates, answering questions, and representing the company as the main point of contact for the client.
Education
Master of Science - Management
Baker University
Bachelor of Science - Management
Baker University
01.2011
Skills
- Strategic Planning
- Risk Mitigation
- Quality Assurance Stakeholder Relations Requirements
- Assessments
- Troubleshooting
- Quality Assurance
- Process Improvements
- Reporting
- Documentation
- Scrum Methodology
- JIRA
- MS Office
Timeline
Technical Project Manager
DEKRA North America
01.2021 - 01.2025
Technical Project Manager
Cerner Corporation
01.2007 - 01.2021
Client Service Representative
DST Systems
01.1998 - 01.2007
Bachelor of Science - Management
Baker University
Master of Science - Management
Baker University
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