Dynamic leader with a proven track record at Shamrock Roofing & Construction, enhancing operational efficiency and driving cost reduction. Expert in material procurement and team leadership, I foster collaboration and problem-solving to achieve project goals. Committed to customer satisfaction, I implement performance metrics that elevate team accountability and results. Skilled in strategic planning, resource management, and quality control to enhance efficiency and achieve business goals. Adaptable and dependable, with track record of successfully navigating changing industry demands.
Overview
8
8
years of professional experience
Work History
Vice President of Production & Procurement
Shamrock Roofing & Construction
01.2020 - 10.2025
Led operational strategy development to enhance efficiency across multiple departments.
Implemented process improvements that streamlined workflows and reduced operational costs.
Developed and implemented performance metrics to drive team accountability and results.
Led strategic planning and execution of construction projects, ensuring alignment with organizational goals.
Managed project budgets and timelines, optimizing resource allocation for maximum efficiency.
Collaborated with cross-functional teams to align sales initiatives with company goals.
Implemented CRM systems to streamline customer relationship management processes.
Initiated inter-department training sessions to enhance skills and knowledge of production technologies.
Engaged in cross-functional communication with departments to address production challenges effectively.
Mentored junior team members, enhancing their skills and contributing to talent development within the organization.
Motivated staff to perform at peak efficiency and quality.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Spearheaded Procurement of materials through numerous distribution centers to ensure the lowest cost, which ensured optimal margin for growth
Combat Arms Instructor
United States Air Force Reserve
07.2017 - 11.2022
Developed and implemented comprehensive combat training programs for diverse military personnel.
Facilitated hands-on instruction in weapon systems, tactics, and safety protocols.
Evaluated trainee performance through assessments and provided constructive feedback for improvement.
Coordinated with leadership to align training objectives with operational readiness requirements.
Mentored junior instructors to enhance instructional techniques and training effectiveness.
Analyzed training outcomes to identify areas for curriculum enhancement and optimization.
Fostered a collaborative learning environment that encouraged open communication among trainees and instructors.
Promoted teamwork among trainees by emphasizing the importance of communication, collaboration, and mutual support in combat scenarios.
Contributed to curriculum development initiatives, incorporating best practices in adult education theory into combat arms instruction.
Consistently received high satisfaction ratings from trainees, reflecting commitment to providing a high-quality training experience.
Supported mission success by providing tailored instruction to meet the specific needs of individual units and personnel.
Maintained up-to-date knowledge of military regulations, tactics, and advancements in weaponry to provide relevant instruction.
Inside Sales Representative
Westco Distribution
12.2018 - 01.2020
Generated leads through targeted outreach and relationship building with potential clients.
Analyzed customer feedback to refine sales tactics, enhancing client satisfaction and retention rates.
Answered customers' questions regarding products, prices, and availability.
Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Managed friendly and professional customer interactions.
Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Managed sales pipeline using CRM software, ensuring accurate tracking of opportunities and customer interactions.