Tim Figueroa
Saint Robert
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
16
16
years of professional experience
2005
2005
years of post-secondary education
Work History
General manager
Loves Travel Stop and Country Stores
Rolla
08.2011 - Current
- Oversaw daily operations to ensure efficient store management.
- Managed staff schedules to optimize workforce productivity.
- Developing subordinate managers for future promotions and career growth
- Building a culture driven on processes that drive the best customer service experience
- Proactively recruiting the best talent and driving training and development
- Displaying empathy in all situations but still maintaining accountability
Assistant Manager
Burger King
Columbia
10.2010 - 10.2012
- Assisted in daily operations and staff management at fast-food restaurant.
- Trained new employees on customer service and operational procedures.
- Supported inventory management by organizing supplies and monitoring stock levels.
Assistant Manager
Wendy’s of Missouri
Columbia
08.2010 - 10.2010
- Assisted in daily operations and staff management at fast-food restaurant.
- Trained new employees on customer service and operational procedures.
- Supported inventory management by organizing supplies and monitoring stock levels.
Education
David H Hickman High
Columbia, MOSkills
- Empathy
- Self awareness
- Inspiring other to see future potential
- Customer satisfaction focus
- Salesmanship
- Driving team work through great communication
- Multitasking and maintaining deadlines
- Growing talent
Accomplishments
- Founders club 2025
- Certified training store
Timeline
General manager
Loves Travel Stop and Country Stores
08.2011 - Current
Assistant Manager
Burger King
10.2010 - 10.2012
Assistant Manager
Wendy’s of Missouri
08.2010 - 10.2010
David H Hickman High