Summary
Overview
Work History
Education
Skills
Certification
Additional information
Timeline
Generic

Tilea Moore

Overland

Summary

Your summary will appear here

Diligent Desired Position with solid background in handling and sorting mail efficiently and accurately. Demonstrated ability to manage high-volume workloads with precision, ensuring timely distribution and delivery. Proven skills in organization and time management, consistently meeting operational deadlines.

Mail handling professional prepared to deliver exceptional service in fast-paced environments. Known for meticulous attention to detail and strong commitment to maintaining operational efficiency. Collaborative team player focused on seamless workflow and reliable performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Mail Handler

United States Postal Service
12.2021 - 01.2023
  • Loading and unloading trucks
  • Placing the mail where it goes
  • Dispatching mail

Customer Service Representative

UnitedHealthcare
02.2019 - 05.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Amazon Fulfillment Associate

Amazon.com
08.2020 - 11.2020

Customer Service Representative

Concentrix
04.2019 - 05.2020
  • Working for Starbucks customer service

Housekeeper

Renaissance Hotels
05.2019 - 11.2019
  • Cleaning the rooms, stripping and making the beds, replacing items that is needed

Housekeeper

Residence Inn by Marriott
01.2019 - 11.2019
  • Cleaning rooms

General Cleaner

Clean Tech Services
01.2019 - 02.2019

Child Care Worker

Early Head Start
01.2017 - 09.2018
  • Working with kids, teaching them

Call Center Agent

Convergys
07.2018 - 08.2018

Server

Trenity staffing
01.2018 - 02.2018
  • ANSWERING INCOMING CALLS

Dietary Aide

Bethesda Meadow
09.2017 - 11.2017
  • Dietary aide

Stock Clerk

Rainbow Shops
03.2017 - 05.2017
  • Heavy lifting, cleaning, scrubbing, time management, dusting

Home Health Caregiver

01.2016 - 10.2016

Education

High school or equivalent - undefined

Hazelwood West High School
Hazelwood, MO
03.2017

Skills

  • Serving Experience
  • Food service
  • Senior Care
  • Dietary Aide Experience
  • Shipping & Receiving
  • Cash handling
  • Customer Service
  • Kitchen Experience
  • Alzheimer's care
  • Laundry
  • Food Preparation
  • Dietary department experience
  • Heavy Lifting
  • Pallet Jack
  • Childcare
  • Microsoft Word
  • Banquet Experience
  • Hospitality
  • Hospice Care
  • Experience with Children
  • Hotel experience
  • Retail sales
  • Bartending
  • Packaging
  • Warehouse Experience
  • Nursing
  • Hoyer Lift
  • Meal Preparation
  • Dementia Care
  • Load & Unload
  • Childcare -1 year
  • Cooking
  • Cleaning
  • English
  • Hospital Experience
  • Cash Register
  • Microsoft Office
  • Caregiving
  • Home Care
  • Housekeeping
  • Order Picking
  • Memory Care
  • EMR Systems
  • Patient Care
  • Medication Administration
  • Medical Records
  • Personal Assistant Experience
  • POS

Certification

  • Food handler certificate September2018 to Present
  • First Aid Certification

Additional information

Hello my name is Tilea! I’m looking for a good paying god, I’m a very outgoing person. I work well with others, I follow direct orders! I’m always on time to work. I have Previous experience in housekeeping, banquet, nursing homes, warehouse, and childcare.

Timeline

Mail Handler

United States Postal Service
12.2021 - 01.2023

Amazon Fulfillment Associate

Amazon.com
08.2020 - 11.2020

Housekeeper

Renaissance Hotels
05.2019 - 11.2019

Customer Service Representative

Concentrix
04.2019 - 05.2020

Customer Service Representative

UnitedHealthcare
02.2019 - 05.2021

Housekeeper

Residence Inn by Marriott
01.2019 - 11.2019

General Cleaner

Clean Tech Services
01.2019 - 02.2019

Call Center Agent

Convergys
07.2018 - 08.2018

Server

Trenity staffing
01.2018 - 02.2018

Dietary Aide

Bethesda Meadow
09.2017 - 11.2017

Stock Clerk

Rainbow Shops
03.2017 - 05.2017

Child Care Worker

Early Head Start
01.2017 - 09.2018

Home Health Caregiver

01.2016 - 10.2016

High school or equivalent - undefined

Hazelwood West High School

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Tilea Moore