Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiara Clark

Independence

Summary

Dynamic Service Technician with a proven track record at Conlan Tire, excelling in tire installation and repair while delivering exceptional customer service. Recognized for attention to detail and proactive problem resolution, I consistently enhanced vehicle safety and optimized shop productivity, ensuring a reliable and efficient service environment.

Overview

3
3
years of professional experience

Work History

Service Technician

Conlan Tire
02.2025 - Current
  • Inspected vehicle tires to identify service needs and informed customer of issues to enable completion of tire services.
  • Enhanced customer satisfaction by providing timely and accurate tire maintenance services.
  • Unloaded and stacked tires in proper locations to facilitate easy retrieval for use on customer vehicles.
  • Optimized shop productivity by maintaining clean work areas free from debris or potential hazards that could impede operations or pose risks to staff members'' safety.
  • Noted irregular tire wear and advised customer of repair or replacement options to promote vehicle safety.
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Operated machines safely and correctly, including tire changers and wheel balancers.
  • Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
  • Disposed of old tires correctly, meeting safety and environmental requirements.
  • Inflated tires to prescribed PSI per load requirements to optimize tire safety.
  • Analyzed customer needs to recommend suitable tires for personalized requirements.
  • Inspected and maintained equipment to limit operational disruptions.
  • Maximized efficiency by coordinating changing and rotating of tires.
  • Verified vehicle safety by testing batteries, performing oil changes and inspecting fluid levels.
  • Identified problems and replaced worn tires on variety of vehicles.
  • Tested tires for wear, balance and overall condition.

Tire and Lube Technician/Service Advisor

Speedco
04.2024 - 01.2025
  • Kept shop areas neat, clean, and free of safety hazards.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Improved customer satisfaction by providing timely and accurate tire and lube services.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Balanced tires accurately to enhance vehicle stability and ensure smooth driving experiences for customers.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Checked fluids, tires, brakes, and other systems as part of an inspection.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Trained new technicians in company procedures and best practices, contributing to a high-performing team environment.
  • Identified potential issues during routine maintenance checks, proactively preventing costly repairs or breakdowns for clients.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.

Manager

Papa John's Pizza
09.2022 - 09.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Education

High School Diploma -

William Chrisman High School
Independence, MO
05-2023

Skills

  • Installation and repair
  • Attention to detail
  • Preventive Maintenance
  • Customer service
  • Work with minimal supervision
  • Valid Driver's license
  • Punctual and reliable
  • Flexible and adaptable
  • Problem and issue resolution
  • Power tool proficiency
  • Repair techniques
  • Professional and courteous
  • Heavy lifting
  • Equipment inspection
  • Inventory management
  • Service ticket accuracy

Timeline

Service Technician

Conlan Tire
02.2025 - Current

Tire and Lube Technician/Service Advisor

Speedco
04.2024 - 01.2025

Manager

Papa John's Pizza
09.2022 - 09.2024

High School Diploma -

William Chrisman High School

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Tiara Clark