Thomas Wilson
Red Lobster
Maryland Heights
1
Certification
3
years of professional experience
Enthusiastic server skilled in multitasking and service prioritization. Proven ability to foster warm relationships with customers while managing multiple tables effectively during peak hours. Committed to enhancing customer satisfaction through personalized service.
Work History
Server
5 Months- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server\busser
3 Years 1 Month- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Monitored dining area for cleanliness and organization, enhancing overall restaurant atmosphere.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with kitchen staff to streamline order delivery and enhance dining experience.
- Trained new team members on menu items and service standards for consistent performance.
- Resolved customer complaints promptly, maintaining a positive dining atmosphere and loyalty.
Education
High School Diploma
- STUCO Leadership Scholarship Recipient
Skills
Hospitality expertise
Customer service excellence
Clean uniform
Dining service knowledge
Food handling compliance
Service prioritization
Point of sale management
Multitasking Abilities
High energy and stamina
Guest engagement
Multitasking
Strong work ethic
Certification
- ServSafe Certification
Timeline
Server
Oh London
03.2026 - CurrentRead More
Server\busser
Red Lobster
07.2023 - CurrentRead More
Pattonville High School
High School Diploma
Read More