Thomas Sidorovich
Ozark
Summary
Results-oriented salesperson with a solid background in sales negotiations and customer relationship management. Strong customer service skills and product knowledge. Proven ability to assist customers effectively and manage inventory, contributing to enhanced satisfaction and operational efficiency. Driving new business through effective communication and project management.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Retail Sales Associate
Pruett Home Improvement
West Plains
11.2024 - 08.2026
- Operated cash register and processed customer transactions efficiently.
- Assisted customers in selecting home improvement products and tools.
- Provided knowledgeable recommendations on home improvement solutions.
- Assisted customers with finding the right product for their needs.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Demonstrated knowledge of store products and services.
- Used product knowledge to suggest items to match client needs.
- Operated computer systems to ensure smooth daily operations.
- Managed email accounts by creating aliases, forwarding emails or resetting passwords.
- Answered telephones, directed calls, and took messages.
- Delivered messages and ran errands.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Operated forklifts to transport materials within warehouse efficiently.
- Maintained inventory accuracy using warehouse management systems
- Loaded and unloaded shipments to ensure timely processing.
- Lifted materials of varied weights on regular basis.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
Roofing Salesperson
A&A quality roofing
West Plains
05.2023 - 11.2024
- Conducted on-site evaluations of roofing conditions and requirements.
- Maintained knowledge of industry trends and new roofing technologies.
- Managed customer inquiries and provided timely follow-up communication.
- Facilitated contract negotiations to finalize sales agreements with clients.
- Prepared detailed cost estimates for various roofing projects according to specifications.
- Generated new business through networking, cold calling and other methods of prospecting.
- Provided technical advice on roofing installation, maintenance and repair.
- Installed roofing systems using shingles, tiles, and metal materials.
- Operated roofing tools such as nail guns and power saws safely.
- Collaborated with team members to ensure timely project completion.
- Inspected roofs for damage and identified necessary repairs.
Education
Associate of Science - Business
Missouri State University
West Plains, MO05-2025
Skills
- Mechanic
- Flexible and adaptable
- Public speaking
- Friendly, positive attitude
- Sales negotiations
- Customer service
- Cash handling
- Point of sale
- Inventory management
- Product knowledge
- Customer relationship
- Roofing installation
Languages
English
Professional
Russian
Professional
References
References available upon request.
Timeline
Retail Sales Associate
Pruett Home Improvement
11.2024 - 08.2026
Roofing Salesperson
A&A quality roofing
05.2023 - 11.2024
Associate of Science - Business
Missouri State University