Summary
Overview
Work History
Education
Skills
Timeline
Education
Generic

Thomas Sellers

Arnold

Summary

Dynamic Customer Service Associate with a proven track record at Waterway Carwash, excelling in up-selling and suggestive selling techniques. Adept at enhancing customer satisfaction through exceptional service and efficient transaction processing. Strong collaborator, driving sales growth while maintaining a clean and organized environment. Committed to delivering high-quality experiences. Promoted to Customer Sales Associate three within first ten months of being there. Named employee of the quarter in my first quarter being there. I was just recently named employee of the year for my store. Top salesperson Six months while I was there and still going while never being out of the top five in sales.

Overview

5
5
years of professional experience

Work History

Customer Service Associate

Waterway Carwash
01.2025 - Current
  • Assisted customers with product selections and provided exceptional service to enhance satisfaction.
  • Operated point-of-sale systems to process transactions accurately and efficiently.
  • Maintained cleanliness and organization of work areas to ensure optimal customer experience.
  • Collaborated with team members to streamline operations during peak hours, improving workflow efficiency.
  • Educated customers on carwash services and promotions to drive sales growth and repeat business.

Lifeguard

Gateway Region YMCA
06.2023 - 11.2025
  • Monitored pool area to ensure safety and compliance with health regulations.
  • Responded promptly to emergencies, providing first aid and CPR as needed.
  • Educated patrons on pool rules and safe swimming practices.
  • Assisted in maintaining cleanliness and organization of facility equipment.
  • Evaluated swimmer abilities to determine appropriate supervision levels during activities.
  • Maintained accurate records of incidents, accidents, and pool conditions for management review.

Cashier

Target
11.2021 - 04.2022
  • Processed customer transactions quickly and accurately at point-of-sale systems.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Maintained cleanliness and organization of checkout area to ensure efficiency.
  • Collaborated with team members to restock merchandise and optimize inventory flow.

Education

High School Diploma -

Gateway Science Academy
St Louis, MO
05-2023

Associate of Science - Business

Saint Louis Community College
St. Louis, MO

Skills

  • Cash register operation
  • Up-selling strategies
  • Suggestive selling
  • Cross-selling tactics

Timeline

Customer Service Associate

Waterway Carwash
01.2025 - Current

Lifeguard

Gateway Region YMCA
06.2023 - 11.2025

Cashier

Target
11.2021 - 04.2022

Associate of Science - Business

Saint Louis Community College

High School Diploma -

Gateway Science Academy

Education

true
Thomas Sellers