Summary
Overview
Work History
Education
Skills
Custom
Timeline
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Thomas Healy

Parkville

Summary

An inspirational leader who’s achieved a high level of success in complex situations such as turnarounds, new business ventures and acquisitions. Possessing a strong strategic, financial and customer analytics aptitude on a foundation of unrivaled performance in multichannel operational management. An evangelist for customer loyalty and employee engagement built around a customer-centric culture Seasoned Chief Operating Officer with background in streamlining operations, improving processes and increasing efficiency across various industries. Strong skills include strategic planning, team leadership and data-driven decision making. Known for transforming organizations into high-producing entities while maintaining job satisfaction among employees. Chief Officer with several years of company oversight. Committed to cost-effective resource management and performance quality to achieve successful outcomes. Promotes accountability and sets measurable goals to maximize staff productivity.

Overview

35
35
years of professional experience

Work History

Chief Operating Officer

Car Toys
01.2017 - Current
  • Transformed sales performance at nation's largest car audio retailer, achieving nine consecutive months of over seven percent comparable store sales growth.
  • Drove installation sales to double-digit monthly increases while elevating customer satisfaction scores from low 40s to mid-60s.
  • Implemented strategic initiatives to stimulate growth in declining industry segments.
  • Coordinated staff training programs, resulting in over 90% of technicians obtaining MECP industry certification.
  • Developed profitable divisions for tint, vehicle protective films, commercial upfitting, and high-end audio solutions, each generating over $10 million in revenue.

President

Value Driven
01.2008 - 01.2017
  • Helping companies improve business results through improved business processes and segmented multi-channel strategies. Advising financial industry analysts on retail companies and CE/technology industry trends. Recognized as a Distinguished Teaching Fellow at the University of Arizona Terry J. Lundgren Center for Retailing

Executive Vice President

Best Buy
01.2004 - 01.2008
  • Segment Lead of Best Buy For Business a $10 billion customer segment composed of consumers and business customers who purchased technology products including: Desktop and laptop computers; tablets; wireless phones; home networking products; printers and copiers; accessories and technical services. Led sales, retail operations, merchandising and marketing teams in this segment.

President

Best Buy, International
01.2000 - 01.2004
  • Established Best Buy International. Defined mission, values, strategy and developed a business plan as a start-up company. Sales grew from 0 to $2.8 billion in just three years due to the successful acquisition and integration of Future Shop in Canada and rapid deployment of Best Buy Canada stores. Oversaw the opening of Best Buy Asia and led the development of Best Buy's global sourcing capability. Won the Chairman’s Award Best Buy’s highest recognition.

Regional Vice President

Best Buy
01.1997 - 01.2000
  • Responsible for full P&L, sales, merchandising, talent and operations for a region with $1.5 billion in revenues, 40 retail stores with 5,000 employees in 8 states. Turned around a region that was last in many operational measures and led them to #1 on the Best Buy.

District Manager

Best Buy
01.1993 - 01.1997
  • Opened/ran markets based in Kansas City, MO; Washington DC; Miami, FL. Full responsibility for P&L and all operational aspects of districts having 8 to 12 stores, 1,000 employees and $300 million in revenue. Opened from the ground-up major markets in Washington DC and South Florida. Was recognized as the top performing DM in Best Buy throughout this period.

Store Manager

Best Buy
01.1990 - 01.1993
  • Full responsibility for P&L and all operational aspects of 3 stores having 80-100 employees and $18-25 million in annual revenue.

Education

B.S. - Business- Finance And Marketing

University of Minnesota
Minneapolis, MN

Skills

  • Sales growth
  • Operational efficiency
  • Strategic planning
  • Financial analysis
  • Customer service
  • Team building
  • Process improvement
  • P&L management
  • Vendor management
  • Business process reengineering
  • Acquisition integration
  • Business development
  • Performance management
  • Financial oversight
  • Executive leadership

Custom

  • Hello Best Buy Recruiter
  • Please consider my background and talents for the role of: Senior Director, Market 13. I have more than 20 years of experience in multi-store management and in leading highly successful retail teams. I have managed capital, operating expenses and labor budgets across districts, regions, nationally and internationally chain-wide.
  • What uniquely qualifies me is my ability to make a fast and lasting impact in any role I’m given. I have consistently led teams across a variety of roles and geographies to company leading performance in financial, customer, merchandising and employee engagement metrics. I am seeking the opportunity to do what I do best every day and that is to lead retail teams by unleashing the power of people. Specifically, I have lead retail teams at Best Buy in the territory in and around the Kansas City market as a store manager, district manager and Regional VP. I have a home in Kansas City, I know the market well. Best Buy is well positioned with the right talent to make a big impact there.
  • Best Regards
  • Tom Healy

Timeline

Chief Operating Officer

Car Toys
01.2017 - Current

President

Value Driven
01.2008 - 01.2017

Executive Vice President

Best Buy
01.2004 - 01.2008

President

Best Buy, International
01.2000 - 01.2004

Regional Vice President

Best Buy
01.1997 - 01.2000

District Manager

Best Buy
01.1993 - 01.1997

Store Manager

Best Buy
01.1990 - 01.1993

B.S. - Business- Finance And Marketing

University of Minnesota

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Thomas Healy