Thian Uk
Kansas City
Summary
Creative UI Developer with experience facilitating and supporting human interactions with complex systems and software. Maintains user-centric designs while adhering to prescribed interface principals and related development goals. Dedicated to creating inviting and unintimidating interfaces for everything from simple open-source applications to complex proprietary systems.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Web Intern
National Association Of Insurance Commissioners
09.2023 - Current
- Efficiently monitor and execute client requests in a timely manner through communications channels–Slack, JIRA, and MS Outlook.
- Developed strong problem-solving skills by troubleshooting complex technical issues and implementing effective solutions.
- Enhance website functionality by implementing responsive design techniques and user-friendly navigation.
- Contribute to cross-functional teams by providing valuable input on web-related topics, fostering a collaborative work environment.
- Proactively update and maintain websites using CMS platforms– Drupal.
- Create comprehensive support documents to reduce associate training time.
- Streamlined content management processes for increased efficiency in updating and maintaining website.
System Analyst
Oracle Cerner
08.2022 - 08.2023
- Conducted daily system operational checks to ensure system integrity and availability, while delivering tier I technical support to clients via communication platforms like Teams, JIRA and Remedy
- Addressed client support requests and efficiently completed management-assigned tasks, maintaining a high standard of service
- Adhered to stringent corporate and client security protocols, playing a key role in the protection of corporate and client assess and proactively addressing security vulnerability within my responsibilities.
- Improved system efficiency by analyzing and optimizing software processes.
- Enhanced user experience through the implementation of interface updates and usability improvements.
Web Intern
Blue Symphony LLC
01.2022 - 06.2022
- Performed comprehensive technical and administrative and support to consultants, project managers, and clients, ensuring seamless project execution
- Managed account backups and website migrations between servers, guaranteeing data integrity and continuity
- Updated and maintained client websites on CMS platforms like WordPress, documenting all processes through detailed records, logs, and reports and configured email accounts and forwarding services to clients, promptly communicating the successful completion of these services.
- Enhanced website functionality by implementing responsive design techniques and user-friendly navigation.
- Contributed to cross-functional teams by providing valuable input on web-related topics, fostering a collaborative work environment.
Education
Master of Science - Human-Computer Interaction
DePaul University
Bachelor of Science - Information Technology
University of Missouri-Kansas City
Kansas City, MO05.2022
Skills
- HTML
- CSS
- JavaScript
- Figma
- Adobe XD
- Framer
- Jira
- WordPress
- Drupal
- User Research
- Rapid Prototyping Integration
- Usability Testing
Certification
- Certified UX Designer, Google- February 2024
Languages
English
Burmese
Timeline
Web Intern
National Association Of Insurance Commissioners
09.2023 - Current
System Analyst
Oracle Cerner
08.2022 - 08.2023
Web Intern
Blue Symphony LLC
01.2022 - 06.2022
Master of Science - Human-Computer Interaction
DePaul University
Bachelor of Science - Information Technology
University of Missouri-Kansas City
- Certified UX Designer, Google- February 2024
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