Hussain Seoud
Saint Louis
Summary
A compassionate and dedicated Bachelor of Science in Nursing graduate with a strong background in customer service and sales spanning over 3 years, specializing in interpersonal communication, problem-solving, and cash handling. Recently completed a 3-month graduate nurse position and preparing to take the NCLEX to obtain full licensure as a Registered Nurse. Eager to transition into the nursing field and apply clinical knowledge, attention to detail, and commitment to exceptional patient care. Seeking to contribute to a dynamic healthcare team where I can enhance patient outcomes and gain further nursing experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Customer Service Associate
Waterway Carwash
12.2021 - Current
- Promoted a culture of continuous improvement within the team by regularly soliciting feedback from colleagues on best practices for enhancing performance.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Greeted customers and listened closely to problems described to determine solutions.
- Promoted to senior team lead of the customer service team for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
- Demonstrated adaptability and resilience in response to rapidly changing business needs and market trends, ensuring sustained high levels of customer satisfaction.
Graduate Nurse
BJC Hospital
06.2024 - 08.2024
- Improved patient outcomes by providing compassionate and comprehensive nursing care to diverse populations.
- Conferred with RN to identify patient care needs and support and prepare patient admission, transfer or discharge.
- Performed basic procedures and care activities to treat patient physical ailments and emotional needs and fostered collaborative relationship to identify causes, symptoms or explanations resulting in proper diagnosis and appropriate treatments.
- Conducted thorough assessments of new admissions to establish baseline data for ongoing monitoring and intervention planning purposes.
Education
Bachelor of Science - Nursing
University of Missouri
05.2024
High School Diploma - undefined
McKinley Classical Leadership Academy
05.2020
Skills
- Compassion and empathy
- Nursing documentation
- Direct patient care
- Patient safety
- Clinical judgment
- Health promotion
- Teamwork and collaboration
- Problem-solving
Accomplishments
- Waterway Carwash Employee of the Year, 2023
- University of Missouri - Saint Louis, Dean's List, 2020-2024
Certification
- Registered Nurse License (RN) - State Board of Nursing - scheduled February 14, 2025
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Graduate Nurse
BJC Hospital
06.2024 - 08.2024
Senior Customer Service Associate
Waterway Carwash
12.2021 - Current
High School Diploma - undefined
McKinley Classical Leadership Academy
Bachelor of Science - Nursing
University of Missouri
Similar Profiles
Luke LytleLuke Lytle
Mentor at Waterway CarwashMentor at Waterway Carwash
Jalen FisherJalen Fisher
Customer Sales and Service Expert at Waterway CarwashCustomer Sales and Service Expert at Waterway Carwash
Marco RodeznoMarco Rodezno
Line Employee at Waterway CarwashLine Employee at Waterway Carwash