Tevi Robinson
Overland,Mo
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
13
13
years of professional experience
Work History
Independent Insurance Agent
Contracts W/ UHC, Humana, Aetna, Anthem & Essence
St Louis, Missouri
01.2021 - Current
- Developed and implemented promotional strategies to increase customer base.
- Educated clients on insurance policies and procedures.
- Met with customers to provide information about available products and policies.
Captive Medicare Agent
United Healthcare
Saint Louis, MO
06.2012 - 01.2021
- Informed clients of policies and procedures.
- Consistently met compliance requirements for the agency by promptly completing mandatory continuing education courses and staying current on industry regulations.
- Developed referral program that significantly expanded client base.
- Coordinated with cross-functional teams to ensure seamless service delivery.
- Developed new business and managed new and existing clients.
Education
Psychology
Iowa State University
Ames, IASkills
- Customer service
- Licensed insurance agent
- Quotes and sales
- Leads prospecting
- Marketing strategies
- Health insurance
- Lead development
- Life Insurance
- Territory expansion
- Insurance sales strategy
- Problem-solving
- Multitasking
- Call center customer service
Timeline
Independent Insurance Agent
Contracts W/ UHC, Humana, Aetna, Anthem & Essence
01.2021 - Current
Captive Medicare Agent
United Healthcare
06.2012 - 01.2021
Psychology
Iowa State University
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