Terrie Cooper
Poplar Bluff
Summary
Dedicated banking professional with extensive experience across multiple roles in the industry, demonstrating unwavering loyalty and commitment to excellence. Proven track record of adapting to evolving systems and navigating challenges, gained through tenure at four different banks within the same organization. Recognized for upholding the highest standards of professional banking, with nearly a decade of service at the East Side branch, a cherished part of this journey. Passion for fostering strong client relationships and contributing to team success drives performance and growth in the banking sector.
Overview
22
22
years of professional experience
Work History
Universal Banker
Eastside Branch
12.2016 - Current
- Branch Manager Ashley Poynor
- Supervisor Michele Porter
- Been here for the last 9 years, share the day to day operation duties with my manager.
- That includes, teller duties, proofing, opening accounts, balancing vault and Atm, customer service.Stepping up in charge when the manager is not there.
- Absolutely enjoy working at this location, hundred percent know our customers here.My desk is the drive thru, but i also work the lobby as well.
Branch Manager
Kroger / North Branch
03.2009 - 12.2016
- Branch Manager Cassie Whelchel
- Supervisor Michele Porter
- Kroger branch duties included, all teller duties, balancing vault and atm, Plus customer service work, such as, opening accounts,checking, savings, money market, Cd's,Health saving plans, proof work. assisting my branch manager with the day to day operations.
- On 2016-04 our North branch was opened , and I was strictly drive thru teller at the first window.
operations / teller row
Main Branch
03.2004 - 03.2009
- Supervisors: Terri Stroder and Michele Porter
- Basic teller duties: making deposits, cashing checks, answering teller calls.
- In 2005 became the back up to the head teller, duties were but not limited to, teller duties on row , vault balancing, cash maintenance on three ATM, sending and receiving cash from our other branches
- Sending and receiving cash from the Federal reserve, taking care of supply orders, working with Tippy and coin, on top of training tellers and managers.
teller
Wal-Mart
12.2003 - 03.2004
- Manager Chris Pind
- Supervisor Terrie Stroder
- Duties : deposit, check cashing, opening account along with other customer service, plus balancing vault and ATM's.
Education
GED -
Poplar Bluff High School
Poplar Bluff, MOSkills
- Branch operations
- Cash handling proficiency
- Electronic funds transfer
- Customer needs assessment
- Helpful
- Critical thinker
- Able to handle conflict
- Problem Solver
- Able to handle large amounts of money
- Able to interact with new customers
- Good at handling instructions
- Leader
- Vocal
- Hard working and determined
Section name
- Hire Date 2003-11
- If ever given the opportunity for the Manager position , I would be an excellent choice for the position, with my years of experience.
- And grateful for the chance to prove it.
- Thank you, Terrie Cooper
Timeline
Universal Banker
Eastside Branch
12.2016 - Current
Branch Manager
Kroger / North Branch
03.2009 - 12.2016
operations / teller row
Main Branch
03.2004 - 03.2009
teller
Wal-Mart
12.2003 - 03.2004
GED -
Poplar Bluff High School
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