Terrell Reid
Kansas City,MO
Summary
Service-oriented expert with strong ability to cultivate productive working relationships within teams. Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
11
11
years of professional experience
Work History
Sales Associate- Paint
Lowe's
09.2024 - Current
- Assisted high volumes of customers with product selection and provided knowledgeable recommendations.
- Maintained store organization and ensured product displays were visually appealing.
- Processed transactions efficiently while handling cash register operations.
- Collaborated with team members to enhance customer service experience.
- Trained new associates on company policies, procedures, and customer engagement strategies.
CONVERSION CREW
SPRINT CENTER
11.2014 - 12.2022
- Managed operational functions to ensure compliance with safety protocols and departmental policies while delivering exceptional customer service.
- Oversaw inventory control for department tools and equipment. Enhanced building aesthetics through regular maintenance and upkeep initiatives.
- Identified, analyzed, and addressed operational challenges to enhance workflow efficiency.
- Coordinated interactions among tenants, contractors, facility users, and internal departments to support project execution.
- Identified and communicated safety and security issues, including irregularities, discrepancies, and property damage, to management for prompt resolution.
Education
High School Diploma -
ST. LOUIS JOB CORPS CENTER
St Louis, MO01.2004
Skills
- Janitorial
- Customer service
- Sales
- Clerical
- Call center
- Warehouse
- Inventory
- Stocking
- Food prep
- Operations
Additional Information
- SKILLS
- Safety Awareness
- Stocking products
- Inventory Procedures
- Hand truck operations
- Basic clerical knowledge
Timeline
Sales Associate- Paint
Lowe's
09.2024 - Current
CONVERSION CREW
SPRINT CENTER
11.2014 - 12.2022
High School Diploma -
ST. LOUIS JOB CORPS CENTER