Terrell Jones
Saint Louis
Summary
Dynamic professional with a proven track record at General Motors Co, excelling in roles requiring assembly and production expertise and exceptional teamwork abilities. Demonstrated leadership as a Supervisor at Freddy's Frozen Custard, enhancing team productivity and customer satisfaction. Skilled in teaching, eager to learn, and adept at fostering professional development.
Experienced with operating and maintaining assembly line equipment, ensuring smooth production processes. Utilizes problem-solving skills to address technical issues and improve efficiency. Track record of effective teamwork and adherence to safety protocols, contributing to successful project outcomes.
Overview
5
5
years of professional experience
Work History
Assembly Line Production Worker
General Motors Co
04.2024 - 11.2024
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
Merchandiser
Coca-Cola
10.2023 - 04.2024
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
Customer Service Associate
Walgreens
06.2023 - 04.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Supervisor
Freddys Frozen Custard
12.2019 - 07.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Education
Bachelor of Science - Marketing
Alabama State University
Montgomery, AL05-2026
High School Diploma -
Parkway North High
Maryland height05-2022
Skills
- Assembly and production
- Teaching and Training experience
- Work well with others as well as independently
- Eager to learn
Timeline
Assembly Line Production Worker
General Motors Co
04.2024 - 11.2024
Merchandiser
Coca-Cola
10.2023 - 04.2024
Customer Service Associate
Walgreens
06.2023 - 04.2024
Supervisor
Freddys Frozen Custard
12.2019 - 07.2022
Bachelor of Science - Marketing
Alabama State University
High School Diploma -
Parkway North High
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