Terrell Fane
St Louis
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
18
18
years of professional experience
2010
2010
years of post-secondary education
Work History
Manager
Wingstop Restaurant
Albuquerque
08.2023 - 08.2025
- Oversaw daily restaurant operations to ensure customer satisfaction and service quality.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Trained and mentored staff on food preparation and safety protocols.
- Implemented procedures to enhance team performance and operational efficiency.
- Enforced compliance with health regulations and safety standards in the kitchen.
- Resolved customer complaints promptly to ensure a positive dining experience.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Sales Associate
The Royal Market
Albuquerque
11.2021 - 08.2023
- Assisted customers with product selections and inquiries.
- Maintained store cleanliness and organized merchandise displays.
- Processed sales transactions using point-of-sale systems.
Mover
Eric's moving company
St Louis
07.2020 - 05.2021
- Loaded and unloaded furniture and boxes from trucks efficiently.
- Wrapped and secured items to prevent damage during transport.
- Assisted customers with packing and organizing belongings for relocation.
Bar Back
Library Bar And Grill
Albuquerque
11.2019 - 03.2020
- Assisted bartenders in preparing drinks and maintaining the bar area.
- Restocked supplies and ensured availability of glassware and ingredients.
- Cleaned and sanitized bar equipment, utensils, and surfaces regularly.
Server
Applebee's Grill + Bar
Phoenix
08.2017 - 05.2019
- Provided excellent customer service in fast-paced dining environment.
- Took orders accurately and efficiently from customers.
- Served food and beverages promptly to enhance guest experience.
Server
Dennys Restaurant
Albuquerque
05.2014 - 08.2016
- Provided excellent customer service in fast-paced dining environment.
- Took orders accurately and efficiently from customers.
- Served food and beverages promptly to enhance guest experience.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Maintained cleanliness and organization of dining area and tables.
- Handled cash transactions and processed payments securely.
- Resolved customer complaints with professionalism and empathy.
Baker
Donut Mart
Albuquerque
04.2013 - 09.2014
- Prepared a variety of fresh donuts and pastries daily.
- Operated mixers and ovens to ensure consistent product quality.
- Maintained cleanliness and organization of the baking area.
Sales Representative
Zumiez
Albuquerque
06.2012 - 10.2012
- Engaged customers by providing personalized product recommendations and assistance.
- Collaborated with team members to maintain a visually appealing sales floor.
- Managed inventory levels, ensuring timely restocking of popular merchandise.
- Conducted product demonstrations to highlight features and benefits to customers.
- Utilized point-of-sale systems for processing transactions and managing sales data.
- Participated in promotional events to increase brand visibility and customer engagement.
- Developed key customer relationships to increase sales.
Supervisors assistant
Cliffs Amusement Park
Albuquerque
05.2009 - 08.2012
- Assisted in coordinating daily operations for park attractions and events.
- Supported management in scheduling staff shifts and assignments efficiently.
- Trained new employees on safety protocols and customer service standards.
- Monitored guest feedback to enhance overall visitor experience at the park.
- Managed documentation for employee performance and training records accurately.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Fry cook
Cliffs Amusement Park
Albuquerque
05.2007 - 07.2012
- Prepared and cooked a variety of fried foods for guests.
- Maintained cleanliness and organization of the kitchen area.
- Followed food safety protocols to ensure safe food handling practices.
- Operated deep fryers and other kitchen equipment efficiently.
- Assisted in training new staff on cooking procedures and safety standards.
- Collaborated with team members to manage busy service periods effectively.
- Monitored food quality and freshness during preparation and cooking.
- Restocked supplies and ingredients to support kitchen operations smoothly.
Education
TLC CHARTER SCHOOL
Albuquerque, New MexicoSkills
- Responsible
- Leadership
- Organized
- Knowledgeable
- Respectful
- By the book
Languages
English
Full Professional
Accomplishments
- Servesafe Certificate
Affiliations
- Skateboarding
References
References available upon request.
Timeline
Manager
Wingstop Restaurant
08.2023 - 08.2025
Sales Associate
The Royal Market
11.2021 - 08.2023
Mover
Eric's moving company
07.2020 - 05.2021
Bar Back
Library Bar And Grill
11.2019 - 03.2020
Server
Applebee's Grill + Bar
08.2017 - 05.2019
Server
Dennys Restaurant
05.2014 - 08.2016
Baker
Donut Mart
04.2013 - 09.2014
Sales Representative
Zumiez
06.2012 - 10.2012
Supervisors assistant
Cliffs Amusement Park
05.2009 - 08.2012
Fry cook
Cliffs Amusement Park
05.2007 - 07.2012
TLC CHARTER SCHOOL