Terra Paulbicke
KANSAS CITY
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Express Service Technician
Hendrick Toyota Merriam
Merriam
06.2023 - Current
- Leveraged diagnostic tools and special service equipment to test components and systems
- Performed work outlined on repair order to meet dealership and factory standards
- Conducted multi-point inspections of customer vehicles to identify needed maintenance services and repairs
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine
- Worked alone or in team-based systems to complete oil changes each day
- Attended factory-sponsored training classes to enhance knowledge and skills
- Cleaned automotive service bays and removed debris, promoted organized work environment
Automotive Service Technician
Walmart Auto Center
Bemidji
10.2022 - 06.2023
- Executed preventative maintenance and repairs on light to heavy-duty vehicles, ensuring optimal vehicle performance and customer safety.
- Employed hand tools, power tools, and diagnostic equipment to thoroughly inspect and repair vehicles, enhancing repair accuracy.
- Delivered exceptional customer service by clearly communicating vehicle diagnostics and repair options, fostering trust and satisfaction.
- Maintained accurate records of all service work performed in accordance with company guidelines.
- Followed established company processes and servicing standards.
EVS (Environmental Services) Housekeeping
Sanford Health
Bemidji
04.2021 - 05.2022
- Executed cleaning procedures across hospital, adhering to guidelines for handling and disposing of hazardous materials and using PPE to ensure a clean and safe environment for patients and guests
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel
- Practiced established infection control methods to reduce risks to patients, families, and medical staff
- Applied PPE protocols to effectively minimize exposure to harmful substances.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries
- Relocated furniture in patient rooms to ensure thorough cleaning of hidden areas.
- Engaged with hospital staff, patients, and families, delivering exceptional customer service and fostering a welcoming atmosphere
- Operated buffers and burnishers to clean and polish floors
- Cleaned walls and ceilings with special reach tools following regular schedule
Direct Support Professional
Stepping Stones for Living
Duluth
05.2020 - 05.2021
- Assisted patients in effectively managing medication schedules
- Ensured safe, clean environment for clients, maintained medication compliance, documented client's health and daily tasks, communicated with nurses and staff regarding client matters
- Facilitated meaningful conversations and socialization activities while assisting with personal care
- Built strong relationships with clients to deliver emotional support and companionship
Caregiver
Stille Havn Hus
Walker
09.2019 - 06.2020
- Assisted with daily living activities and household chores to enhance client well-being and independence
- Remained alert to problems or health issues of clients and competently responded
- Recorded temperature, blood pressure, pulse, or respiration rate according to medical staff instructions
- Proper training and certification in CPR, assisted or cooked meals for residents, provided help to other staff as needed, transported residents to and from daily outings, proper training for medication compliances
- Transported individuals to events, medical appointments, and shopping trips to ensure access to necessary services and social activities
- Cleaned house, ran errands, managed laundry, and completed grocery shopping to maintain a comfortable living environment
Grocery Team Member
Super One Foods
Wadena
12.2016 - 04.2019
- Enhanced customer service and communication skills by assisting customers with their grocery needs, fostering a positive shopping experience.
- Assisted in unloading trucks with food items, beverages, and health care products to ensure timely stock availability.
- Maintained quality standards for product freshness by monitoring expiration dates and removing outdated items from shelves.
- Trained new staff members on proper use of equipment and processes related to stocking merchandise.
- Performed cashiering duties accurately and efficiently while adhering to company policies and procedures.
- Sacked groceries to provide carry-out car service for customers.
- Provided assistance to fellow employees during peak business hours to ensure efficient operations.
- Arranged and displayed merchandise strategically to attract customers and promote sales.
Education
A&P License - Aviation Maintenance
Aviation Institute of Maintenance
Missouri05-2026
Diploma - Automotive Service and Performance
Northwest Technical College
MN05-2023
Skills
- Technical troubleshooting
- Mechanical aptitude
- Power tool proficiency
- Attention to detail
- Problem-solving
- Time management
Certification
- Airframe Certification
- Powerplant Certification Pending
Affiliations
- Aerospace Maintenance Council MRO Americas Competition years 2025-2026
Timeline
Express Service Technician
Hendrick Toyota Merriam
06.2023 - Current
Automotive Service Technician
Walmart Auto Center
10.2022 - 06.2023
EVS (Environmental Services) Housekeeping
Sanford Health
04.2021 - 05.2022
Direct Support Professional
Stepping Stones for Living
05.2020 - 05.2021
Caregiver
Stille Havn Hus
09.2019 - 06.2020
Grocery Team Member
Super One Foods
12.2016 - 04.2019
A&P License - Aviation Maintenance
Aviation Institute of Maintenance
Diploma - Automotive Service and Performance
Northwest Technical College