Skilled in administrative support within fast-paced healthcare environment. Developed strong communication and multitasking skills, along with proficiency in medical terminology and data management. Looking to transition into new field where these abilities can drive success and efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Unit Secretary/Telemetry Monitor Technician
Kindred Healthcare Inc.
03.2024 - Current
Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Managed incoming calls and directed to appropriate department.
Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
Maintained rapport with physicians, nurse,s and other healthcare personnel.
Consistently met deadlines for completing administrative tasks while managing competing priorities during high-pressure situations on the unit floor.
Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
Maintained patient confidentiality in line with HIPAA regulations.
Enhanced office productivity by handling high volume of callers per day.
Scheduled appointments and maintained department master calendar to facilitate efficient patient flow.
Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
Telemetry Technician
Hicuity health
12.2021 - 04.2024
Company Overview: St
Louis, MO
As a Telemetry Tech, I'm responsible for continuously watching and ensuring appropriate and timely response to alarms
Verifying lethal rhythms, artifact, names and date of birth
Identify and responds to potentially life-threatening rhythm changes, initiate codes, record rhythms during code, continuous EKG monitoring with accurate interpretation of cardiac rhythms and arrhythmia and interval measurements
St
Louis, MO
Centralized Telemetry tech
BJC HealthCare
07.2020 - 12.2023
Company Overview: Brentwood, MO
As a Telemetry Tech, I'm responsible for continuously watching and ensuring appropriate and timely response to alarms
Verifying lethal rhythms, artifact, names and date of birth
Identify and responds to potentially life-threatening rhythm changes, initiate codes, record rhythms during code, continuous EKG monitoring with accurate interpretation of cardiac rhythms and arrhythmia and interval measurements
Brentwood, MO
Monitor Technician/Patient Care Technician
SSM Health
06.2019 - 05.2020
Company Overview: Saint Charles, MO
A patient Care Technician include assisting in examination and treatment of patients, measuring vital signs and monitoring health, collecting samples, recording information inpatients' charts, and preparing treatment rooms for examination bladder scans
As a Telemetry Tech, I'm responsible for continuously watching and ensuring appropriate and timely response to alarms
Verifying correct identification of basic rhythms, lethal rhythms and artifact, names and date of birth
Saint Charles, MO
Monitor Technician
Select Specialty Hospital
04.2019 - 09.2019
Company Overview: Saint Charles, MO
As a Telemetry Tech, I'm responsible for continuously watching and ensuring appropriate and timely response to alarms
Verifying rhythms, lethal rhythms and artifact, names and date of birth
Identify and responds to potentially life-threatening rhythm changes, initiate codes, record rhythms during code, continuous EKG monitoring with accurate interpretation of cardiac rhythms
Saint Charles, MO
Maintained updated knowledge on cardiac arrhythmias, contributing to better patient care and monitoring outcomes.
Managed multiple telemetry systems simultaneously, maintaining attention to detail and high-quality care for all monitored patients.
Optimized response times during emergencies by promptly notifying appropriate staff members about concerning cardiac events or trends observed in monitoring data.
Associate
Booksource, Inc
04.2016 - 02.2019
Company Overview: Hazelwood, MO
The Warehouse Associate is responsible for efficiently and accurately contributing to the operational success of any warehouse department, which consists primarily of receiving, pulling, processing, and shipping books for schools world wide
Hazelwood, MO
Analyzed customer data to identify trends and anticipate customer needs.
Leader
OHM Concession Group
03.2013 - 02.2016
Company Overview: Saint Ann, MO
My responsibilities primary primary responsibilities include operating cash registers, greeting customers, taking food and drink orders, and completing transactions
Indiscriminateness also regularly clean work stations, brew and grind coffee, restock cups and food items, and assist bakers
Identified team weak points and implemented corrective actions to resolve concerns.
Trained employees on [Product or Service] and assigned duties.
Team Member
White Castle
11.2010 - 08.2013
Company Overview: St
Louis, MO
The day to day responsibilities will include customer service, working the cash register and drive-thru, preparing orders, maintaining sanitation, working the fryer/griddle, operations and, trained new employees
St
Louis, MO
Education
No Degree - Patient Care Tech, Monitor Tech, Phlebotomy
Bell Brown Medical
St Louis, MO
07-2019
Skills
Cardiac rhythm analysis
Professionalism and ethics
Incoming call reception
Computer skills
Positive attitude
Customer service
Leadership qualities
Strong organization
Customer interaction
Appointment scheduling
Record keeping expertise
Patient chart management
HIPAA guidelines
Certification
CPR Certification
BLS Certification
Cardiac Rhythms ECG Certification
Phlebotomist Certification
Training
Pharma Medica Research Inc., Externship was done with more than 100 sticks. Phlebotomist level 1 Duties and Responsibilities include but not limited to: Perform clinical procedures such as but not limited to: study check in procedures, subject and belongings search, mouth check, blood sample collection, sample processing and storage, etc., according to the study protocol and/or SOP requirements. Procure and process biological samples as required to conduct a clinical study. Perform general clinical duties to prepare for the clinical study (e.g. tube labeling, set up bleeding stations, etc...) Perform general cleaning duties. Properly complete documentation of clinical activities according to SOP.
Timeline
Unit Secretary/Telemetry Monitor Technician
Kindred Healthcare Inc.
03.2024 - Current
Telemetry Technician
Hicuity health
12.2021 - 04.2024
Centralized Telemetry tech
BJC HealthCare
07.2020 - 12.2023
Monitor Technician/Patient Care Technician
SSM Health
06.2019 - 05.2020
Monitor Technician
Select Specialty Hospital
04.2019 - 09.2019
Associate
Booksource, Inc
04.2016 - 02.2019
Leader
OHM Concession Group
03.2013 - 02.2016
Team Member
White Castle
11.2010 - 08.2013
No Degree - Patient Care Tech, Monitor Tech, Phlebotomy
Bell Brown Medical
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