Terez Grice
Maryland Heights
Summary
Hi, my name is Terez Grice! Dedicated professional with a proven track record of teamwork and goal achievement. Known for reliability and punctuality, with a strong focus on collaboration and support. Detailed- oriented in various aspects due to past experiences. Adaptable and quick to learn, ready to add value from day one!
Overview
7
7
years of professional experience
1
1
Certification
Work History
Delivery Driver - Step Van Specialist
Next Jeneration Logistics LLC
01.2025 - Current
- Execute timely distribution of Amazon packages for customers
Customer Service
Carshield
10.2022 - 12.2024
- Advanced from customer service department to claims assistance position. Communicated claim status updates to customers during phone interactions. Responded to customer calls, ensuring clarity and support throughout the claims process.
Security Officer
Securitas
02.2022 - 10.2022
- Operated as flex officer at diverse sites throughout local area. Performed foot and vehicle patrols to enhance overall site safety.
Security Officer
Ballpark Village
09.2018 - 07.2020
- Selected for public safety duties to ensure security within designated areas.
Education
Hospitality - College
Forest Park Community College
St. Louis, MO02.2018
Hospitality Management - High school or equivalent
Clyde C. Miller Career Academy
05.2016
Skills
- Typing skills
- Computer operations expertise
- Proficiency in productivity software
- Order fulfillment experience
- Security and surveillance expertise
- Cleaning and maintenance skills
- Experience as a delivery driver
- Telephone communication skills
- Customer service excellence
- Call center experience
- Effective time management
- Hospitality knowledge
- Technical capabilities
- Strong communication abilities
- Warehouse experience under one year
- Leadership and development
Certification
Guard Card
Languages
English - Fluent
Awards
Employee of the Month – March 2021
Recognized for outstanding dedication and leadership. Demonstrated a strong commitment to helping others, consistently stepping up to train new employees without hesitation. Exhibited reliability, professionalism, and a positive attitude by always showing up for work and supporting the team.
Timeline
Delivery Driver - Step Van Specialist
Next Jeneration Logistics LLC
01.2025 - Current
Customer Service
Carshield
10.2022 - 12.2024
Security Officer
Securitas
02.2022 - 10.2022
Security Officer
Ballpark Village
09.2018 - 07.2020
Hospitality - College
Forest Park Community College
Hospitality Management - High school or equivalent
Clyde C. Miller Career Academy