Teresa M Etheridge
Jackson
Summary
Proactive and goal-oriented professional with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Works well independently and ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
17
17
years of professional experience
1
1
Certification
Work History
LIS Analyst
Saint Francis Medical Center
01.2020 - Current
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency by building tests, rules and calculations within software system.
- Enhanced team collaboration and compliance by providing clear communication visualizations and reports.
- Developed comprehensive training materials for new colleagues, improving onboarding efficiency.
- Spearheaded project to integrate new middleware software, boosting workflow and tailored workload capabilities.
- Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
- Ensured report accuracy and HIPAA laws, conducting thorough data audits on regular basis.
- Increased customer satisfaction by analyzing feedback and implementing necessary changes.
- Collected, arranged, and input information into database system.
- Frequently inspected production area to verify proper equipment operation.
ASCP Certified Medical Laboratory Technician
Saint Francis Medical Center
12.2013 - 01.2020
- Provided exceptional support during audits, assisting in maintaining compliance with regulatory standards.
- Maintained a high level of quality control by strictly adhering to established protocols and guidelines.
- Performed troubleshooting on complex cases or instrument issues, ultimately resolving problems swiftly without compromising accuracy or quality of results.
- Contributed to the successful accreditation of the laboratory through meticulous record-keeping and documentation.
- Continuously updated professional knowledge through participation in workshops, seminars, and online courses.
- Recorded and maintained accurate data to facilitate tracking of results.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
ASCP Certified Medical Laboratory Technician
Southeast Missouri Hospital
05.2008 - 12.2013
- Streamlined workflow processes, resulting in reduced errors and higher throughput rates.
- Participated in interdepartmental collaboration efforts that led to enhanced patient outcomes across various clinical areas.
- Conducted thorough equipment maintenance checks regularly, ensuring consistent performance levels and preventing downtime due to malfunctions.
- Played a key role in implementing automation systems, leading to improved productivity within the lab.
- Mentored junior staff members on proper techniques and procedures, contributing to a well-trained workforce.
- Trained and supervised new laboratory staff to improve skills in laboratory procedures.
Education
Graduate Certificate - Medical Billing And Coding
Shawnee Community College
Ullin, IL05-2018
Associate of Applied Science - Medical Laboratory Science
Shawnee Community College
Ullin, IL05-2008
Skills
- Microsoft office (Excel, Word, Power Point)
- ICD-10-CM, CPT and HCPCS
- Laboratory testing and interpretation
- Roche Infinity Middleware
- SCC SoftComputer (v 408)
- Excellent verbal and written communication
- Complex Problem-solving
- Time management
- Attention to detail
- Customer service
- Team collaboration and leadership
Certification
- ASCP Medical Laboratory Technician
- AHIMA Certified Coding Associate
Timeline
LIS Analyst
Saint Francis Medical Center
01.2020 - Current
ASCP Certified Medical Laboratory Technician
Saint Francis Medical Center
12.2013 - 01.2020
ASCP Certified Medical Laboratory Technician
Southeast Missouri Hospital
05.2008 - 12.2013
Graduate Certificate - Medical Billing And Coding
Shawnee Community College
Associate of Applied Science - Medical Laboratory Science
Shawnee Community College
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