Teresa Bruner
Saint Louis
Summary
Dynamic professional with a proven track record at Heya Wellness, excelling in team leadership and customer service. Skilled in streamlining operations and enhancing efficiency, I foster collaboration and maintain a clean driving record. Committed to achieving organizational goals through effective problem-solving and time management, ensuring high levels of client satisfaction.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Iron Mountain
01.2025 - Current
- Ensured timely deliveries by following designated routes and schedules.
- Loaded and unloaded packages, ensuring proper handling and safety protocols.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Communicated effectively with dispatch to coordinate delivery schedules.
- Adapted to changing conditions by modifying routes based on traffic or weather.
- Utilized GPS technology to optimize navigation and improve delivery efficiency.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
General Manager
Heya Wellness
01.2022 - 12.2024
- Streamlined operational workflows, enhancing team efficiency and service delivery.
- Developed and implemented staff training programs to improve product knowledge and customer engagement.
- Oversaw daily operations, fostering a positive work environment and team collaboration.
- Managed inventory levels, ensuring optimal stock availability for client needs.
- Established performance metrics to track employee productivity and drive continuous improvement efforts.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Formulated policies and procedures to streamline operations.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
Education
Computer And Information Sciences
Johnson C. Smith University
Charlotte, NCSkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Problem-solving
- Clean driving record
Timeline
Delivery Driver
Iron Mountain
01.2025 - Current
General Manager
Heya Wellness
01.2022 - 12.2024
Computer And Information Sciences
Johnson C. Smith University
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