Throughout my professional journey, I have gained valuable experience in various roles, uncovering and developing skills I never knew I possessed. Initially doubting my ability to progress in any job, I overcame this feeling and found a newfound passion within me. My time at Amazon, particularly as an Ambassador, reinforced this belief. Assisting others with my diverse training background not only improves operations but also creates a sense of comfort for those I interact with. As a worker, I am confident in my ability to contribute to an enhanced workflow at Amazon, enabling us to work seamlessly towards our goal of becoming one of the best customer return stations.