Taylor Wheeler
New Bloomfield,MO
Summary
Background includes maintaining full compliance of shipping operations with customs standards. Competent in providing clients expert advice on freight options and recommending optimal solutions. Knowledgeable about techniques for packing and preparing cargo and preventing delays. Dedicated and systematic seeking to offer service-oriented assistance to local and international customers. Team-minded, dependable and tech-savvy. Ready to bring experience and fast learning capabilities to a to dynamic, growth-oriented position.
Overview
7
7
years of professional experience
Work History
Data Entry Specialist
Carson Customs Brokers
02.2022 - Current
- Electronic processing entry summaries and customs releases through shared data bases with CBP
- Data entry in accordance with US Customs Rules and Regulations
- Experience in classifying various products such as FDA, lumber, agricultural machinery and apparel.
- Daily logistics coordination & customer support with other parties in and out of USA
- E-Filing, billing, and other organizational tasks.
- Experience and comfortability in all Microsoft programs
Data Entry Specialist
A&A Customs
04.2019 - 02.2022
- Data Entry, Classification, and FTA compliance for lumber, FDA, and other various products
- Developed and updated tracking spreadsheets using google docs to keep track of cleared shipments and collecting
- Maintained open communication with customers and overseas partners to update all parties on updated CBP and PGA rules and regulations
Medical Receptionist
Associates In Family
08.2017 - 04.2019
- Enhanced office efficiency by handling 200+ callers per day
- Completed skilled administrative work to support all office staff and operational requirements
- Completed and filed financial documentation for accounting purposes
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
- Organized paperwork such as charts and reports for office and patient needs
- Managed master calendar and scheduled appointments for 11 providers based on optimal patient loads and clinician availability
- Obtained payments from patients and scanned identification and insurance cards
- Carefully transcribed phone messages and relayed to appropriate personnel within minutes of each call
- Promptly answered multi-line phone system and greeted callers enthusiastically
- Responded to correspondence from insurance companies to verify patient's coverage
- Coordinated front office duties, including customer service, patient scheduling and billing.
Receptonist
Americorps - Ferndale, WA
10.2016 - 08.2017
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers
- Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity
- Routed incoming mail and messages to relevant personnel without delay
- Sorted and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping.
Education
Skills
- Analytical & Critical thinking
- Data Entry
- Documentation proof reading
- Customer Service & Teamwork mentality
- Strong attention to detail
- Proficient in Microsoft Excel, Office, Powerpoint, etc
- Problem solving
Timeline
Data Entry Specialist
Carson Customs Brokers
02.2022 - Current
Data Entry Specialist
A&A Customs
04.2019 - 02.2022
Medical Receptionist
Associates In Family
08.2017 - 04.2019
Receptonist
Americorps - Ferndale, WA
10.2016 - 08.2017
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