Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Reeves

Sedalia

Summary

Reliable and hardworking team member known for a friendly attitude, strong communication skills, and eagerness to learn new tasks. Committed to delivering great service and maintaining a positive, productive work environment. In search of a life long career.

Overview

16
16
years of professional experience
2011
2011
years of post-secondary education

Work History

Head Server

Volkers
Sedalia
10.2022 - Current
  • Supervised dining room operations to ensure seamless service and customer satisfaction.
  • Coordinated with kitchen staff to facilitate timely meal preparation and delivery.
  • Implemented quality control measures to uphold food presentation and service standards.
  • Monitored guest satisfaction through direct interaction and feedback collection.
  • Maintained cleanliness and organization in dining and service areas for optimal efficiency.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with customers.

Server

Colton's Steakhouse
Sedalia
06.2020 - 10.2022
  • Delivered timely food and beverage service to enhance guest satisfaction.
  • Assisted in training new servers on menu offerings and service standards.
  • Collaborated with kitchen staff to ensure accuracy of orders and timely delivery.
  • Resolved customer complaints efficiently to maintain positive dining experiences.
  • Maintained cleanliness and organization of dining area throughout shifts.

Assistant Manager

Papa Murphy's
Sedalia
10.2009 - 04.2021
  • Trained new employees on operational procedures and customer service standards.
  • Assisted in developing team schedules to optimize labor efficiency.
  • Coordinated inventory management and supply orders to prevent shortages.
  • Monitored food safety practices to ensure compliance with health regulations.
  • Resolved customer complaints swiftly to maintain satisfaction and loyalty.
  • Evaluated employee performance and provided recommendations for promotions.
  • Maintained cleanliness and organization of the workspace to enhance safety.

Teller

US Bankcorp
Sedalia
06.2019 - 02.2021
  • Processed customer deposits and withdrawals efficiently, ensuring accuracy in all transactions.
  • Assisted clients with account inquiries, providing detailed information on services and features.
  • Maintained organized records of transactions to support compliance with banking regulations.
  • Collaborated with team members to streamline cash handling procedures for improved efficiency.
  • Resolved customer issues promptly, enhancing satisfaction and loyalty to the bank.
  • Balanced daily cash drawers, ensuring discrepancies were addressed and resolved.

Education

Cosmetologist - Cosmetology

Warrensburg Area Career Center
Warrensburg, MO
08.2010 - 05.2011

Smith Cotton High School
Sedalia, MO

Skills

  • Guest relations
  • Order accuracy
  • Customer service
  • Team coordination
  • Food safety compliance
  • Attention to detail
  • Effective communication
  • Time management
  • Problem solving
  • Point of sale (POS) system operations
  • Increasing sales
  • Cash handling
  • Training employees

Timeline

Head Server

Volkers
10.2022 - Current

Server

Colton's Steakhouse
06.2020 - 10.2022

Teller

US Bankcorp
06.2019 - 02.2021

Cosmetologist - Cosmetology

Warrensburg Area Career Center
08.2010 - 05.2011

Assistant Manager

Papa Murphy's
10.2009 - 04.2021

Smith Cotton High School
Taylor Reeves