Taylor Reeves
Sedalia
Summary
Reliable and hardworking team member known for a friendly attitude, strong communication skills, and eagerness to learn new tasks. Committed to delivering great service and maintaining a positive, productive work environment. In search of a life long career.
Overview
16
16
years of professional experience
2011
2011
years of post-secondary education
Work History
Head Server
Volkers
Sedalia
10.2022 - Current
- Supervised dining room operations to ensure seamless service and customer satisfaction.
- Coordinated with kitchen staff to facilitate timely meal preparation and delivery.
- Implemented quality control measures to uphold food presentation and service standards.
- Monitored guest satisfaction through direct interaction and feedback collection.
- Maintained cleanliness and organization in dining and service areas for optimal efficiency.
- Resolved customer complaints in a professional manner while maintaining positive relationships with customers.
Server
Colton's Steakhouse
Sedalia
06.2020 - 10.2022
- Delivered timely food and beverage service to enhance guest satisfaction.
- Assisted in training new servers on menu offerings and service standards.
- Collaborated with kitchen staff to ensure accuracy of orders and timely delivery.
- Resolved customer complaints efficiently to maintain positive dining experiences.
- Maintained cleanliness and organization of dining area throughout shifts.
Assistant Manager
Papa Murphy's
Sedalia
10.2009 - 04.2021
- Trained new employees on operational procedures and customer service standards.
- Assisted in developing team schedules to optimize labor efficiency.
- Coordinated inventory management and supply orders to prevent shortages.
- Monitored food safety practices to ensure compliance with health regulations.
- Resolved customer complaints swiftly to maintain satisfaction and loyalty.
- Evaluated employee performance and provided recommendations for promotions.
- Maintained cleanliness and organization of the workspace to enhance safety.
Teller
US Bankcorp
Sedalia
06.2019 - 02.2021
- Processed customer deposits and withdrawals efficiently, ensuring accuracy in all transactions.
- Assisted clients with account inquiries, providing detailed information on services and features.
- Maintained organized records of transactions to support compliance with banking regulations.
- Collaborated with team members to streamline cash handling procedures for improved efficiency.
- Resolved customer issues promptly, enhancing satisfaction and loyalty to the bank.
- Balanced daily cash drawers, ensuring discrepancies were addressed and resolved.
Education
Cosmetologist - Cosmetology
Warrensburg Area Career Center
Warrensburg, MO 08.2010 - 05.2011
Smith Cotton High School
Sedalia, MOSkills
- Guest relations
- Order accuracy
- Customer service
- Team coordination
- Food safety compliance
- Attention to detail
- Effective communication
- Time management
- Problem solving
- Point of sale (POS) system operations
- Increasing sales
- Cash handling
- Training employees
Timeline
Head Server
Volkers
10.2022 - Current
Server
Colton's Steakhouse
06.2020 - 10.2022
Teller
US Bankcorp
06.2019 - 02.2021
Cosmetologist - Cosmetology
Warrensburg Area Career Center
08.2010 - 05.2011
Assistant Manager
Papa Murphy's
10.2009 - 04.2021
Smith Cotton High School