Taylor Cruise
Springfield
Summary
Im a hard worker bringing top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members. Fantastic attention to detail, collaboration skills and typing. Committed to streamlining organizational procedures to optimize office settings. Over the last year I have picked up new skills as a General Laborer at Kraft Heinz. I am always willing to learn and pass on my knowledge to the best of my ability. Im am diligent in performing cleaning, transporting materials and maintaining equipment. Consistent and on time to every job assigned to me.
Overview
8
8
years of professional experience
Work History
General Laborer
Kraft Heinz
10.2022 - Current
- Cross trained on multiple jobs and different areas in the department such as Feeding, Casepacking, and Operating.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Basic computer skills to take Quality and Safety tests on the floor.
- Completed tasks efficiently for timely project completion within set deadlines.
- Notified supervisors of defective equipment or material.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Performed quality checks on products and materials to identify any defects.
Staffing Coordinator
CoxHealth Hospital
02.2021 - 09.2022
- Obtain all censuses from floors of the hospital and enter data into an Excel spreadsheet.
- Assigning Registered Nurses and Nursing aids to all areas that are short staffed.
- Maintaining the patient sitter spread sheet and making sure patients that need a sitter are assigned one.
- Manage all cameras for Telesitter patients.
- Answered incoming phones and direct them to the correct personnel.
- Marking off all employee call ins.
Medical Secretary
CoxHealth Hospital
06.2018 - 09.2022
- Answered a high volume of incoming phone calls and retrieving information for multiple physicians
- Scheduling established and new patients
- Sent precertification for procedures
- Enrolled patients in patient portal.
- Reviewed, screened and distributed daily mail correspondence to appropriate personnel.
- Managed physicians schedules and do chart work up for all patients coming in the following day.
- Filled out forms such as FMLA, Short term Disability and work release forms.
- Worked up all incoming referrals for multiple doctors and called patients to schedule new patient appointments.
- Managed all incoming faxes and distributed to the appropriate providers.
- Retrieved all records for patients from outside facilities.
- Faxing all paperwork and orders. Example: (FMLA, STD, physical therapy orders, MRI/CT orders)
- Preceptor - Training new medical secretaies
Barista
Country Girls Espresso
08.2016 - 12.2020
- Adhered to recipe and presentation standards for specialty coffee drinks.
- Correctly followed all health, safety and sanitation guidelines.
- Greeted guests with a pleasant smile and superior customer service.
- Greeted and connected with every customer, recommending drinks and pastries.
- Assessed customer needs and responded to questions.
- Cleaned and straightened work area.
- Provided professional and courteous service at all times.
Customer Service and Sales
JCPenney
03.2017 - 05.2018
- Prepared merchandise for sales floor.Directed individuals to merchandise locations.
- Suggested accessories and complementary purchases.
- Accepted and processed returns.
- Wrote, negotiated and finalized sales contracts.
- Maintained adherence to all company protocols.
- Kept work areas clean and neat at all times.
Education
No Degree - Some College
Ozarks Technical Community College
Springfield, MOHigh School Diploma -
Jerome High School
Jerome, ID05.2014
Skills
- Courteous With Strong Service Mindset
- Efficient and Detail- Oriented
- Customer Retention Strategies
- Data Entry and Maintenance
- Time Management Skills
- Organization
- Great Communication Skills
- Upbeat and Positive Personality
- Multitasking
- Calm and Professional Under Pressure
- Understanding Customer Needs
- Computer Skills
- Proactive Self Starter
- Inbound and Outbound Calling
- Teamwork
- Problem-Solving
- Heavy Lifting
- General tool knowledge
- Safety Procedures
- Quality Control
- Pallet Jack Handling
- Loading and unloading
- Package handling
- Attention to Detail
- Critical Thinking
- Willing to Learn
Timeline
General Laborer
Kraft Heinz
10.2022 - Current
Staffing Coordinator
CoxHealth Hospital
02.2021 - 09.2022
Medical Secretary
CoxHealth Hospital
06.2018 - 09.2022
Customer Service and Sales
JCPenney
03.2017 - 05.2018
Barista
Country Girls Espresso
08.2016 - 12.2020
No Degree - Some College
Ozarks Technical Community College
High School Diploma -
Jerome High School