TATIANA MONTLEY
Kansas City
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fulfillment Expert
Target
Kansas City, MO
03.2024 - Current
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Followed orders precisely for correct items, sizes and quantities.
- Greeted customers and directed to requested products.
Regular Crew
McDonald's
Kansas City, MO
09.2021 - 02.2024
- Delivered exceptional customer service in high-volume environments.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Contributed to team performance by promoting positive work culture and collaboration efforts.
Education
High School Diploma -
Platte County High School
Platte City, MO05-2025
Northland Career Center Certificate - Health Sciences
Northland Career Center
Platte City, MO05-2025
Northland Career Center Certificate - Law Enforcement/Crime Scene Investigation
Northland Career Center
Platte City, MO05-2024
Associate of Arts - Health Sciences
Metropolitan Community College
Kansas City, MO05-2027
Skills
- Basic Knowledge of Residents Rights
- Basic Knowledge of Patient Care
- Teamwork
- Conflict resolution
- Self-Motivation
- Punctuality
- Customer service
- Active listening
- Critical thinking
- Computer proficiency
Certification
- BLS-CPR Certification
- First Aid Certification
- OSHA-10 For Healthcare
- Stop the Bleed Certification
- Family Care Safety Registry
- Certified Nursing Assistant
Timeline
Fulfillment Expert
Target
03.2024 - Current
Regular Crew
McDonald's
09.2021 - 02.2024
Northland Career Center Certificate - Health Sciences
Northland Career Center
Northland Career Center Certificate - Law Enforcement/Crime Scene Investigation
Northland Career Center
High School Diploma -
Platte County High School
Associate of Arts - Health Sciences
Metropolitan Community College
COMMUNITY SERVICE
Northland Career Center, 2023-10, Platte County R-3 Homecoming Parade Detail, Northland Career Center, October 2023, Veteran Community Project, Northland Career Center, February 2024