Tara Carpenter
St Louis
Summary
Dynamic customer service professional with a proven track record at River City Casino, excelling in communication and customer relations. Adept at utilizing point-of-sale systems to enhance efficiency and ensure satisfaction. Recognized for resolving customer complaints promptly, fostering positive relationships, and maintaining a dependable and responsible work ethic.
Overview
10
10
years of professional experience
Work History
Pay Per Performance
City Hall Records
Saint Louis
09.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Updated and maintained databases with current information.
- Ensure scanning of dated marriage applications and licenses into system using ScanSnap home system
Server
Original Crusoe's
St Louis
10.2018 - 09.2023
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Followed health safety guidelines when preparing and serving food products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Checked food before serving it to customers.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
Customer Service Representative
River City Casino
St Louis
11.2015 - 07.2018
- Maintained a high level of professionalism when dealing with difficult customers.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided exceptional customer service to ensure customer satisfaction.
- Provided accurate information about products and services to customers.
- Developed positive relationships with customers through friendly interactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
High School Diploma -
Cleveland ROTC
St Louis, MO05-2007
Skills
- Excellent communication
- Customer relations
- Flexible and adaptable
- Computer skills
- Dependable and responsible
- Effective communication
- Point-of-sale systems
Timeline
Pay Per Performance
City Hall Records
09.2023 - Current
Server
Original Crusoe's
10.2018 - 09.2023
Customer Service Representative
River City Casino
11.2015 - 07.2018
High School Diploma -
Cleveland ROTC
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