Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tara Carpenter

St Louis

Summary

Dynamic customer service professional with a proven track record at River City Casino, excelling in communication and customer relations. Adept at utilizing point-of-sale systems to enhance efficiency and ensure satisfaction. Recognized for resolving customer complaints promptly, fostering positive relationships, and maintaining a dependable and responsible work ethic.

Overview

10
10
years of professional experience

Work History

Pay Per Performance

City Hall Records
Saint Louis
09.2023 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Updated and maintained databases with current information.
  • Ensure scanning of dated marriage applications and licenses into system using ScanSnap home system

Server

Original Crusoe's
St Louis
10.2018 - 09.2023
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Followed health safety guidelines when preparing and serving food products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Checked food before serving it to customers.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.

Customer Service Representative

River City Casino
St Louis
11.2015 - 07.2018
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Provided accurate information about products and services to customers.
  • Developed positive relationships with customers through friendly interactions.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Education

High School Diploma -

Cleveland ROTC
St Louis, MO
05-2007

Skills

  • Excellent communication
  • Customer relations
  • Flexible and adaptable
  • Computer skills
  • Dependable and responsible
  • Effective communication
  • Point-of-sale systems

Timeline

Pay Per Performance

City Hall Records
09.2023 - Current

Server

Original Crusoe's
10.2018 - 09.2023

Customer Service Representative

River City Casino
11.2015 - 07.2018

High School Diploma -

Cleveland ROTC
Tara Carpenter