Summary
Overview
Work History
Education
Accomplishments
Timeline
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Tanna Pratt

Ozark

Summary

I love working with customers. Helping them create a beautiful home within their budget.

Overview

8
8
years of professional experience

Work History

Business Owner

Tanna's Creations
Ozark
01.2023 - Current
  • Owner/operator.
  • Finances and Marketing.
  • Product design and production.
  • Shipping and online presence.

Flooring Sales Specialist

Discount Dave's Carpet and Flooring
Ozark
04.2024 - 03.2025
  • Developed and maintained relationships with contractors and builders to drive business growth.
  • Developed comprehensive knowledge of various flooring options, including hardwood, laminate, vinyl, and tile.
  • Worked with vendors to negotiate pricing on flooring materials.
  • Assisted customers in selecting flooring products that best met their needs and budget constraints.
  • Followed up with existing customers via phone calls or emails about upcoming promotions or discounts.

Customer Service Representative

Springfield Leather Company
Springfield
05.2022 - 11.2022
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Springfield Leather has a large base of customers who are in the prison system, so they follow federal and state rules to help the customers order what they can and maintain their accounts.

Department Supervisor Inside Lawn and Garden

Lowes Home Improvement Stores
Springfield
03.2021 - 05.2022
  • Lead a team of eight, keeping the freight flow moving, and supplying excellent customer service.
  • Excelled in the sales plan.
  • Built customer relations to create a lifetime customer.
  • Expert ability in conflict resolution.

Installed Sales Department Manager

Lowes Home Improvement Center
Springfield
03.2017 - 03.2021
  • Lead a team of three.
  • Created a seamless project from the point of sale to the Certificate of Completion.
  • Worked with the customer and installer, doing the onsite inspection to verify the job was completed to the customer's satisfaction.

Education

High School Diploma -

Ben Lomond High School
Ogden
06-1990

Accomplishments

  • Letter from the President of Lowe's for Exemplary Customer Service.

Timeline

Flooring Sales Specialist

Discount Dave's Carpet and Flooring
04.2024 - 03.2025

Business Owner

Tanna's Creations
01.2023 - Current

Customer Service Representative

Springfield Leather Company
05.2022 - 11.2022

Department Supervisor Inside Lawn and Garden

Lowes Home Improvement Stores
03.2021 - 05.2022

Installed Sales Department Manager

Lowes Home Improvement Center
03.2017 - 03.2021

High School Diploma -

Ben Lomond High School

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Tanna Pratt