Tanisha Townsend
Kansas City
Summary
Dynamic leader with a proven track record in fostering team collaboration and driving successful project outcomes. Expertise in problem-solving, effective communication, and exceptional time management is demonstrated through extensive experience as a project manager overseeing multiple church auxiliaries. Committed to leveraging leadership skills to excel in challenging roles, ensuring seamless coordination and execution of events while supporting organizational success. Adaptable to changing needs, with a strong focus on team collaboration, administrative task management, and delivering outstanding customer service.
Overview
15
15
years of professional experience
Work History
General Clerk
IRS (INTERNAL REVENUE SERVICES)
10.2024 - Current
- I transcribed and keyed a wide variety of taxpayer prepared tax return
- I maintained appropriate records and logs for tracking and reconciliation purpose
- I preformed a variety of administrative task using automated systems
- I identified missing, incorrect, and unrecognizable data and took appropriate course of action to resolve the error
- Maintained and organized physical and digital files for easy access and reference.
- Processed and indexed a variety of taxpayer documents to ensure accurate filing and retrieval.
Customers Service Representative
Spectrum Mobile
02.2021 - 01.2024
- Consultant With the customers about their mobile accounts
- Collect mobile bill payments
- Order new devices
- Deactivate lines of service’s
Beauty Consultant
Target
11.2018 - 09.2020
- Clean work space
- Stock shelves
- Help service guest needs
Before and After School Teacher
Ace School
06.2013 - 08.2017
- Read to children every morning
- Different activities: line dancing, school chants, arts and crafts and sports
- Ate breakfast and afternoon snack
- Went on field trips
- Gave progress reports to parents
- Put on assemblies
- Prepared and implemented daily lesson plans to engage students in a variety of educational activities.
- Facilitated arts and crafts sessions to enhance children's creativity and fine motor skills.
- Supervised children during meal times to ensure proper nutrition and promote social interaction.
- Organized and led outdoor activities to encourage teamwork and physical fitness.
- Communicated with parents regularly to provide updates on children's progress and behavior.
- Maintained a safe and clean environment by following health and safety protocols.
- Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
Administrative Assistant
Victorious Life Church
06.2012 - 07.2013
- Answer multi-line phone system
- General clerical duties: typing, filing and copying
- Scheduled appointment and took messages
- Handled general inquires and problem solving
- Managed office supplies inventory by tracking usage and reordering materials as necessary.
- Provided communication support by drafting and distributing internal memos and announcements.
- Scheduled and organized meetings, ensuring all necessary resources and materials were prepared in advance.
- Maintained a clean and organized office environment to promote productivity and efficiency.
- Assisted in planning church events by coordinating logistics, invitations, and follow-up communications.
Janitor
Menorah Medical Center
08.2010 - 07.2012
- Detailed cleaning of offices and building
- Clean floors by sweeping, mopping and vacuuming
- Clean, dust and polish furniture, fixtures and equipment
- Sanitize, clean and organize all surfaces
Education
High School -
DeLaSalle Charter High School
Kansas City, MO05.2012
Collegiate Reading Course
Penn Valley Community College
Kansas City, MOHair School -
Paul Mitchell the school
Overland Park, Kansas04.2019
Skills
- Microsoft Word
- Excel
- PowerPoint
- Cash handling
- Microsoft office
- Filing systems
- Policy enforcement
- Experience in leadership
Timeline
General Clerk
IRS (INTERNAL REVENUE SERVICES)
10.2024 - Current
Customers Service Representative
Spectrum Mobile
02.2021 - 01.2024
Beauty Consultant
Target
11.2018 - 09.2020
Before and After School Teacher
Ace School
06.2013 - 08.2017
Administrative Assistant
Victorious Life Church
06.2012 - 07.2013
Janitor
Menorah Medical Center
08.2010 - 07.2012
Collegiate Reading Course
Penn Valley Community College
Hair School -
Paul Mitchell the school
High School -
DeLaSalle Charter High School
Hobbies and Interests
- Drama Club – lead actress in school and local plays
- Culinary Arts – course completion
- Sports teams involvements - swimming, basketball, and volleyball
- Enjoy being a in leadership at my church