Tammy House
Independence
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Shift Lead
Walgreens Fulfillment Center
Liberty, MO
03.2022 - Current
- Supervised pharmacy technicians to ensure accurate and timely prescription fulfillment
- Managed the shipping department, coordinating outgoing orders and deliveries
- Trained new technicians on pharmacy procedures and safety protocols
- Maintained compliance with pharmacy regulations and company policies
- Resolved workflow issues to improve efficiency in fulfillment operations
- Communicated with pharmacists and staff to coordinate daily tasks
Court Clerk
Independence Municipal Court
Independence, MO
06.2016 - 03.2022
- Entered new cases into the court system with attention to detail
- Filed legal documents and maintained organized records
- Answered phones and provided information to the public
- Processed cashier transactions and handled payments
- Assisted with arraignments and supported court operations
- Assisted prosecutor with daily dockets.
Data Entry Keyer II
GEHA
Lees Summit, MO
02.2011 - 05.2016
- Executed data entry tasks efficiently within established deadlines.
- Managed secure processing of confidential medical and dental information.
- Ensured meticulous review of client documents, achieving a 99% accuracy rate.
- Facilitated electronic transmission of work to various locations upon request.
- Implemented HIPAA procedures to safeguard sensitive data.
- Inbound and outbound customer care calls
Secretary
Jackson County Prosecutor's Office
Kansas City, MO
04.2000 - 01.2011
- Provided comprehensive secretarial and administrative support to ten prosecuting attorneys.
- Oversaw processing of legal documents, including subpoenas and charge sheets.
- Oversaw case documentation management and evidence presentation to enhance prosecutorial effectiveness during dockets and trials.
- Designed and tailored PowerPoint presentations for trial applications.
- Oversaw file maintenance processes to ensure compliance with state and federal regulations.
- Documented case details meticulously, ensuring precise charge code allocation.
- Facilitated timely filing of court documents to uphold compliance with legal deadlines.
- Facilitated communication between law enforcement and the public regarding case information.
Education
General Education Development (GED) - undefined
Fort Osage High School
Independence, MO05-1998
Skills
- Calendar management
- Phone call management
- Meeting scheduling
- Writing skills
- Communication skills
- Research
- Compliance support tasks
- Microsoft Office
- Administrative experience
- Correspondence management
- File organization
- Task prioritization
- Training & development
- Filing
- Team management
- Microsoft Excel
- 10 key typing
- Microsoft Teams
- Proofreading
- Appointment scheduling
- Data management
- Attention to detail
- Data-Entry
- Customer support
- Organizational skills
- Typing
Certification
- Food Handler Certification - Present
- Driver's License - Present
- Pharmacy Technician Certification - Present
- Pharmacy Technician License - April 2023 to Present
Languages
English
Timeline
Shift Lead
Walgreens Fulfillment Center
03.2022 - Current
Court Clerk
Independence Municipal Court
06.2016 - 03.2022
Data Entry Keyer II
GEHA
02.2011 - 05.2016
Secretary
Jackson County Prosecutor's Office
04.2000 - 01.2011
General Education Development (GED) - undefined
Fort Osage High School