Tamera Agee
West Plains
Summary
Compassionate professional skilled in patient advocacy, care coordination, and education. Proven ability to enhance patient experiences by effectively managing healthcare navigation and fostering collaborative relationships with diverse healthcare teams.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Navigator
Ozarks Health Care
West Plains
07.2024 - 04.2026
- Assisted patients in navigating healthcare services and resources.
- Coordinated appointments and follow-up visits for patients effectively.
- Educated patients about treatment options and healthcare procedures clearly.
- Collaborated with healthcare teams to ensure patient needs were met.
- Managed patient records and documentation accurately and confidentially.
- Supported diverse patient populations by addressing unique challenges compassionately.
- Maintained accurate records of patient interactions and outcomes in electronic health record systems.
- Collaborated with medical professionals to ensure timely access to appropriate services.
- Compiled reports on patient navigation activities for management review.
- Coordinated appropriate educational material for patients, families and medical staff to accomplish best possible patient care outcomes.
- Acted as an advocate for vulnerable populations who may have difficulty accessing needed services.
- Educated patients and family members on their diagnosis and treatment plans.
- Maintained professional relationships with healthcare providers.
- Provided assistance to patients and families with navigating the health care system.
- Enhanced patient quality of life, sense of autonomy and self-determination for health care management by delivering educational resources and explaining outreach programs.
- Evaluated existing programs and policies related to patient navigation services.
Charge Nurse
National Health Care
West Plains
05.2022 - 06.2024
- Supervised nursing staff to ensure compliance with patient care standards.
- Coordinated patient admissions and discharges for efficient workflow.
- Conducted regular assessments to monitor patient conditions and responses.
- Educated patients and families on treatment plans and health management.
- Managed medication administration and ensured proper documentation practices.
- Collaborated with multidisciplinary teams to enhance patient care strategies.
- Implemented infection control protocols to maintain a safe environment.
- Trained new nurses on procedures and operational guidelines for quality care.
- Delegated tasks appropriately among staff members according to their qualifications.
- Conducted daily rounds to assess patient conditions, evaluate progress towards goals, and document changes in status or plan of care.
- Coordinated communication between physicians and other healthcare professionals regarding patient care.
- Coordinated and performed patient admissions, transfers and discharges.
- Directed unit staff and promoted quality care for diverse patients.
- Provided direct patient care, including assessments and treatments, to a variety of patients.
- Built and maintained strong working relationships between nursing department and other disciplines.
- Responded quickly to emergent situations such as cardiac arrest or respiratory distress.
- Assisted with admission and discharge planning for assigned patients.
- Supervised Licensed Practical Nurses and Certified Nursing Assistants.
- Organized and delegated tasks during rapid response and high-pressure code situations.
- Oversaw medication administration, monitored distribution and documented responses.
- Educated patients, caregivers and families on diagnoses, treatment and disease prevention.
- Audited patient charts in real-time, verifying accuracy and completion of information.
- Evaluated patient outcomes against established standards of care.
- Implemented safety protocols when administering medications or performing treatments.
- Maintained accurate records of all treatment interventions provided to each patient.
- Participated in quality improvement initiatives to ensure best practice standards were met within the unit setting.
- Collaborated with other departments such as pharmacy, laboratory services, physical therapy, to ensure proper delivery of services.
- Provided emotional support for families facing difficult decisions regarding end-of-life care.
- Assessed and assisted patients with a diverse range and comorbid chronic diagnoses.
- Met with administrator to discuss patient care status, issues, and information.
- Supported physicians and consultants with tests and procedures.
- Ensured that all documentation was completed accurately according to established policies and procedures.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Coordinated with healthcare team to establish, enact, and evaluate patient care plans.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Observed strict safety measures, including checking medication dosages before administration to patients.
Clinic Nurse
John J Pershing VAMC
West Plains
06.2021 - 07.2022
- Administered medications and treatments to diverse patient populations.
- Conducted patient assessments and documented findings accurately.
- Collaborated with interdisciplinary teams to develop care plans.
- Educated patients and families on health management strategies.
- Maintained accurate medical records and ensured compliance with regulations.
- Provided compassionate support to patients during difficult situations.
- Prepared patient rooms for visits by cleaning, sanitizing equipment and stocking supplies.
- Administered medications and immunizations as prescribed by a physician.
- Monitored vital signs, laboratory results, and other health data.
- Assisted physicians with exams, treatments, and procedures.
- Maintained accurate patient records and documentation according to clinic standards.
- Answered patient questions regarding their medical conditions or treatment plans.
- Educated patients on self-care techniques to promote better health outcomes.
- Observed, recorded and reported patients' conditions and reactions to drugs and treatments.
- Coordinated referrals for specialty services when needed.
- Coordinated timely refills for patients' prescriptions by obtaining authorizations and transmitting paperwork.
- Instructed patients and family members on medication and treatment instructions to promote adherence to guidelines.
- Performed nursing assessments and collected patient medical histories to help determine proper diagnosis.
- Ensured compliance with infection control policies and procedures.
- Collected blood samples using phlebotomy best practices and labeled specimens for testing.
- Assessed patient needs for durable medical equipment orders or home health services.
- Provided patient assessments and care plans.
- Conducted diagnostic tests such as EKGs and phlebotomy.
- Demonstrated empathy towards patients while maintaining professional boundaries.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Licensed Practical Nurse
Independent In Home Services
West Plains
03.2017 - 06.2021
- Administered medications and treatments to patients under supervision.
- Assisted in patient assessments and monitored vital signs daily.
- Collaborated with healthcare team to develop individualized care plans.
- Educated patients and families on health maintenance and disease prevention.
- Maintained accurate patient records and documentation per facility standards.
- Provided compassionate support to patients during medical procedures.
- Ensured a clean and safe environment following infection control protocols.
- Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
- Assisted with the training of new nursing staff and interns effectively.
- Performed physical assessments, including vital signs and health history documentation.
- Provided patient care in accordance with physicians' orders and nursing standards of practice.
- Maintained a safe environment by following infection control policies and procedures.
- Communicated effectively with patients, family members, healthcare team members, and other stakeholders regarding patient care plans or concerns.
- Educated patients on disease prevention and management strategies for their individual conditions.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Managed emergency situations promptly according to established protocols.
- Coordinated with doctors and registered nurses to develop care plans for patients.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Provided emotional support to patients dealing with illness or injury related issues.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Coordinated scheduling of follow-up appointments with primary care providers.
- Collaborated with physicians to develop individualized care plans for each patient.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Assisted with admissions and discharges of patients from hospital units or long-term care facilities.
- Prevented drug interactions and contributed to correct diagnosis by recording patient health information, monitoring vitals and updating patient files.
- Instructed patients on proper use of equipment such as wheelchairs or walkers.
- Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain, and optimize patient outcomes.
- Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
- Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
- Assembled and used catheters, tracheotomy tubes or oxygen suppliers.
- Delivered high-quality direct and indirect nursing care to patients.
- Answered patients' calls to determine how to assist.
Education
Licensed Practical Nurse - Nursing
South Central Area Vocational Training School
West Plains, MO08-1991
Skills
- Medication administration
- Healthcare coordination
- Patient care coordination
- Care management
- Care plan development
- Patient education
- Patient assessment
- Clinical assessments
- Discharge planning
- Direct patient care
- Crisis response
- Infection control procedures
- Medication administration
- Diabetes management
- Palliative care
- Vital signs monitoring
- Electronic health records
- EMR software
- Charting
- Appointment scheduling
- HIPAA compliance
- Biomedical hazard disposal
- EKG administration
- Heavy lifting
- Effective communication
- Compassionate support
- Biomedical hazard disposal
- EKG administration
Certification
- Licensed Practical Nurse IV Certified
Timeline
Patient Navigator
Ozarks Health Care
07.2024 - 04.2026
Charge Nurse
National Health Care
05.2022 - 06.2024
Clinic Nurse
John J Pershing VAMC
06.2021 - 07.2022
Licensed Practical Nurse
Independent In Home Services
03.2017 - 06.2021
Licensed Practical Nurse - Nursing
South Central Area Vocational Training School