Summary
Overview
Work History
Education
Skills
Timeline
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Talissa Dick

Clinton

Summary

Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills. Diligent worker eager to take on challenging tasks and support the team. Bringing many years of experience. Safety-conscious and quality-minded, committed to ensuring efficient and effective completion of all assigned duties.

Overview

8
8
years of professional experience

Work History

Medical Assistant

Golden Valley Memorial Hospital
Clinton
01.2025 - Current
  • Assisted healthcare providers with patient examinations and procedures.
  • Managed patient scheduling and appointment confirmations efficiently.
  • Maintained accurate medical records and updated patient information consistently.
  • Prepared examination rooms and ensured necessary supplies were stocked.
  • Educated patients on medication instructions and health management techniques.

Phlebotomy Team Lead

Golden Valley Memorial Hospital
Clinton
04.2021 - 09.2024
  • Managed daily phlebotomy operations and ensured compliance with safety protocols.
  • Supervised inventory management for supplies and equipment in the lab.
  • Assisted in resolving patient inquiries regarding procedures and services offered.
  • Performed evaluations of lab personnel and implemented corrective action where necessary.
  • Reviewed patient records for completeness prior to testing or drawing specimens from patients.
  • Provided training for new employees on safety protocols, specimen collection techniques, proper documentation methods and HIPAA requirements.
  • Processed and verified billing statements for accuracy and completeness.
  • Managed customer inquiries regarding billing discrepancies and resolved issues promptly.
  • Maintained organized records of invoices and payment receipts for easy retrieval.

Phlebotomist

Golden Valley Memorial Hospital
Clinton
10.2017 - 09.2024
  • Collected blood samples from patients using standard phlebotomy techniques.
  • Maintained sterile environment by following infection control protocols and safety guidelines.
  • Processed and labeled specimens accurately for laboratory analysis and testing.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Responded quickly and effectively to emergency situations.
  • Ensured compliance with federal regulations governing laboratory procedures.

Education

High School Diploma -

Clinton High School
Clinton Mo
05-2011

Skills

  • Effective communication
  • Reliable team player
  • Documentation expert
  • HIPAA compliance
  • Electronic health records
  • Problem solving

Timeline

Medical Assistant

Golden Valley Memorial Hospital
01.2025 - Current

Phlebotomy Team Lead

Golden Valley Memorial Hospital
04.2021 - 09.2024

Phlebotomist

Golden Valley Memorial Hospital
10.2017 - 09.2024

High School Diploma -

Clinton High School

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Talissa Dick