Summary
Overview
Work History
Education
Skills
Timeline
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Talesha Franklin

Sales
Gladstone,MO

Summary

Dynamic sales leader with proven success at Elevate Solar, leveraging POS systems and effective communication to drive team performance and client satisfaction. Skilled in upselling and solution-based selling, consistently surpassing sales targets. Adept at fostering collaboration and adapting strategies to meet evolving market demands, enhancing customer loyalty and consistently increasing repeat business.

Overview

3
3
years of professional experience

Work History

Lead Sales Associate

Elevate Solar
Kansas City, Missouri
09.2024 - Current
  • Averaged 10-15 residential solar deals a month
  • Closed over 100+ solar contracts in a month
  • Demonstrated effective communication skills when presenting sales pitches, addressing concerns, or negotiating deals with clients.
  • Delivered excellent customer service for repeat business and referrals.

Retail Sales Associate

Beauty Icon Beauty Supply
Kansas City, Missouri
03.2022 - 02.2025
  • Helped customers complete purchases, locate items, and join reward programs.
  • Managed 30 incoming calls. emails as well as 2 social media pages
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Supported store leadership in implementing new merchandising strategies to improve product positioning.
  • Collaborated with team members to meet daily sales targets, contributing to overall store success.

Guest Services Associate

Target
Blue Springs, MO
02.2022 - 07.2024
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Conducted financial audits on scheduled basis.
  • Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
  • Efficiently handled all problems through resolution, boosting customer satisfaction rates by 16% within 9 months of employment
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.

Education

Associate of Science - Chemistry

Metropolitan Community College
Gladstone, United States
05-2026

High School Diploma -

Blue Springs High School
Blue Springs, United States
05-2018

Skills

  • POS system

  • Teamwork and collaboration

  • Friendly and outgoing

  • Goal oriented

  • Active Listener

  • Upselling and Cross-selling

  • Adapts easily

  • Solution based selling

  • Effective communicator

Timeline

Lead Sales Associate

Elevate Solar
09.2024 - Current

Retail Sales Associate

Beauty Icon Beauty Supply
03.2022 - 02.2025

Guest Services Associate

Target
02.2022 - 07.2024

Associate of Science - Chemistry

Metropolitan Community College

High School Diploma -

Blue Springs High School

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Talesha FranklinSales