Takeisha Bryant
University City
Summary
Dynamic Patient Care Technician with a proven track record at BJC, skilled in vital signs monitoring and patient education. Recognized for enhancing patient satisfaction through effective communication and attention to detail. Adept at multitasking and collaborating with medical staff to ensure optimal care delivery and safety protocols.
Overview
7
7
years of professional experience
Work History
Patient Care Technician
BJC
08.2024 - Current
- Assisted nursing staff with patient care tasks, including monitoring vital signs and documenting patient information.
- Supported daily operations by preparing treatment areas and ensuring cleanliness and safety protocols were followed.
- Assisting medical staff during examinations, treatments, and procedures
- Managing, operating, and troubleshooting medical equipment
- Performing patient safety protocols and monitoring changes in patient conditions
- Recording patient care information in medical records
- Helping patients with mobility and personal hygiene
- Assisting with nutrition intake, medication administration, and other patient care needs
- Providing emotional support and comfort to patients and families
- Perform blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Day Care Teacher
Little Smarties Preschool
03.2023 - 08.2024
- Developed engaging lesson plans to foster early childhood education and promote developmental milestones.
- Implemented daily activities that enhance cognitive, social, and emotional growth in children.
- Monitored children's behavior and provided guidance to ensure a positive learning environment.
- Collaborated with parents to discuss children's progress and address any concerns effectively.
- Maintained a clean, safe classroom environment adhering to health and safety regulations.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
Administrative Coordinator
SSM Health Cardinal Glennon Children's Hospital
12.2022 - 07.2023
- Coordinated scheduling and logistics for executive meetings and team events.
- Managed office supplies inventory, ensuring timely replenishment and cost efficiency.
- Developed and maintained filing systems to enhance document retrieval processes.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
- Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
Patient Billing Representative
Washington University School of Medicine
11.2021 - 03.2022
- Processed patient billing inquiries, ensuring accurate and timely resolution of account discrepancies.
- Collaborated with healthcare providers to verify insurance eligibility and maximize reimbursement rates.
- Monitored daily claim submissions to identify errors or potential issues, taking corrective action as needed for timely processing.
- Supported patients'' understanding of their bills by clarifying complex medical terminology and explaining charges in a compassionate manner.
- Prepared financial reports for management review, highlighting trends in revenue generation and areas for improvement.
- Developed an efficient system for organizing and tracking outstanding claims, leading to quicker reimbursement times from insurers.
- Provided exceptional customer service to patients, addressing billing inquiries promptly and professionally.
- Managed sensitive patient data securely, adhering to HIPAA guidelines and maintaining strict confidentiality at all times.
- Verified insurance of patients to determine eligibility.
Patient Access Representative
SSM DePaul Hospital
01.2019 - 11.2021
- Managed patient registration processes, ensuring accuracy and compliance with healthcare regulations.
- Facilitated insurance verification and eligibility checks to streamline patient access services.
- Coordinated scheduling for appointments and procedures, enhancing overall patient experience.
- Oversaw referral management processes, optimizing workflows for timely patient care delivery.
- Trained new staff on protocols and systems to maintain high standards of service quality.
- Analyzed patient feedback to identify trends and recommend strategies for service enhancement.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Improved patient satisfaction by efficiently managing registration and intake processes.
- Answered incoming calls, scheduled appointments and filed medical records.
Education
No Degree - Patient Care Tech Program
STLCC
St Louis, MO11-2024
Skills
- Vital signs monitoring
- Attention to detail
- Medical terminology
- Staff supervision
- Project management
- Patient education
- Certified in CPR/AED
- Multitasking and organization
- Team collaboration
- Decision-making
- Insurance verification
- MS office
- Administrative leadership
Languages
English
Full Professional
Timeline
Patient Care Technician
BJC
08.2024 - Current
Day Care Teacher
Little Smarties Preschool
03.2023 - 08.2024
Administrative Coordinator
SSM Health Cardinal Glennon Children's Hospital
12.2022 - 07.2023
Patient Billing Representative
Washington University School of Medicine
11.2021 - 03.2022
Patient Access Representative
SSM DePaul Hospital
01.2019 - 11.2021
No Degree - Patient Care Tech Program
STLCC