Taija Pordos

Saint Peters

Summary

Hands-on individual boasting a career spent managing administrative tasks in fast-paced offices with relative ease. A well-trained Insurance Verification Specialist offering a background in contacting insurance companies for critical information and crafting patient documents for billing purposes.

Overview

years of professional experience

Work History

Pre-Certification Coordinator

BJC Outpatient Imaging

Chesterfield

02.2026 - Current

Managed authorization requests through electronic health records (EHR) and insurance portals, enhancing accuracy and efficiency in patient care coordination.
Verified patient coverage, benefits, and clinical documentation to maintain compliance with insurance payer requirements, facilitating smoother authorization processes.
Processed prior authorizations from insurance providers for outpatient diagnostic imaging procedures, ensuring timely patient access to necessary services.
Communicated effectively with referring physicians, clinical staff, and insurance representatives to prevent delays in patient care.

Office Manager

Clarkson Eyecare

saint peters

07.2022 - 02.2026

Directed daily clinic operations, managing team schedules, appointment flow, and administrative priorities to ensure smooth patient care delivery.
Trained, mentored, and onboarded new clinic staff on operational procedures, patient communication standards, and HIPAA compliance.
Managed inventory and ordering systems, optimizing stock levels and ensuring seamless operations with optical vendors.
Resolved patient care inquiries and verified insurance eligibility while assisting patients with optical sales and frame selections to enhance customer satisfaction.

Pharmacy Technician

CVS Pharmacy

Wentzville

11.2020 - 07.2022

Accurately processed, filled, and labeled prescription medications under the direct supervision of licensed pharmacists.
Interfaced directly with patients at counter and drive-thru, providing customer service and ensuring confidentiality of sensitive health information.
Maintained pharmaceutical inventory through systematic restocking, auditing expiration dates, and organizing controlled substances to ensure compliance and availability.
Navigated insurance claim processing, third-party billing, and prior authorizations to effectively resolve coverage disputes for patients.

Education

Associate of Science - Biology

St. Charles Community College

City Of Saint Peters, MO

05-2023

Bachelor of Science - Human Biology

Logan University

Chesterfield, MO

07-2026

Skills

Clinical & Admin: Pre-Certification/Prior Authorization, EHR Systems, Insurance Verification, Clinic Operations
Insurance verification
EHR management

Professional: Staff Onboarding, Workflow Optimization, Patient Advocacy, Inventory Control, Problem Solving
Authorization processing

Timeline