Sydney Sanders
Rolla
Summary
Developed robust skills in process improvement and team leadership within dynamic and fast-paced environment. Seeking to transition into new field where exceptional organizational abilities and focus on efficiency can drive success. Proven track record in fostering productivity and enhancing operational workflows.
Offering strategic mindset and ability to quickly learn and adapt to new operational environments. Brings strong understanding of organizational processes and keen eye for detail. Ready to use and develop problem-solving and analytical skills for your company.
Currently located in Rolla, Mo; Located in Fenton, Mo as of June 2026
Overview
4
4
years of professional experience
1
1
Certification
Work History
Beauty Consultant
JCPenney (2629)
Rolla, Mo
04.2025 - Current
- I help to maintain the stock and cleanliness of the JCPenney Beauty Department, assisting shoppers with finding the items or similar items to those they are looking for. I perform color matches with various testers all while maintaining cleanliness standards to avoid cross contamination from one shopper to another. I show shoppers how various eye and lip looks can be created, as well as help to pair fragrances with their purchases. I am also responsible for promoting the JCPenney MasterCard to the shoppers at checkout, highlighting the various perks it can bring to their shopping experience.
Broiler Cook
Colton's Steakhouse
Rolla, Mo
12.2024 - Current
- I am currently responsible for setting up my position on the line each morning that I am on shift, as well as breaking down and closing the same position for the opposite shift. Maintaining HealthDepartment cleanliness standards throughout the kitchen, as well as assisting the expo window when sending plates out of the kitchen.
- Supervisor- Lawrence (Rocky) Smith (573) 426-4240
Line Cook
Di Trapani's Italian Bistro
Rolla, Mo
08.2024 - 12.2024
- I was hired as a line cook for the kitchen and performed the basic duties of cleaning, prep, and preparing food for individual tickets and setting up plates. I also was given experience with catering.
- Supervisor- Mike Scheffer (573) 426-3570
Medical Biller
Mid-Missouri Foot and Ankle Clinic
Rolla, Mo
06.2024 - 08.2024
- I was hired on as a Medical Biller for their Rolla office. Upon hire I was told I would have training in medical billing. Instead of training I was left to learn it on my own and used as a nursing assistant in office when they were low on medical personnel.
- I left this position due to a toxic work environment created by the owner/managers.
- Supervisor- Michael Monaldi (573) 341-3668
Letter Operations Manager
Credit Bureau Associates of Howell County
West Plains, Mo
06.2022 - 06.2024
- As Letter Operations Manager, I am expected to maintain and understand HIPAA standards; I process payments in person, through mail, and over the phone the Debt Master system; When loading new accounts into the Debt Master system, I must check debtor information for consistency and manually consolidate accounts that need other placement.
- I also deal with outgoing mail each day, as well as returned or forwarded mail, as well as the voicemails left after hours. When the co worker responsible for processing payment plans is not there, it is my responsibility.
- I am also responsible for working a list of accounts that require me to find new contact information such as an address or phone number, through sites such as TruePeopleSearch, Missouri Casenet, and Accurint.
- Through this job I have acquired a number of ACA certificates and credits, including but not limited to HIPPA Essentials for Collectors- ACA Education, ACA Essential Collection Skills and Techniques (ECST) V10, and ACA FDCPA Essentials with Regulation F for the ARM Industry V.11.
- Supervisor- Jasmine Cooper (417) 256-7167
Education
Associates of Arts - Early Childhood and Family Development
Missouri State University- West Plains
West Plains, Mo12-2020
Skills
- Retail Sales
- Beauty Consultant
- Makeup Artistry
- Kitchen Maintenance
- Proficient in Microsoft365
- Proficient with Debt Master Collections Systems
- Proficient with Focus Letter Outsourcing through Hatteras
- Experience navigating Expanse Medical Billing Systems
- Detail-orientated
- Customer service
- Client relationship building
Certification
- HIPAA Essentials for Collectors Interactive eLearning
- FDCPA Essentials for the ARM Industry Interactive eLearning
- Essential Collection Skills and Techniques
- After Reg F, How Do Consumers Want to Communicate With Debt Collection Agencies
- Advanced FDCPA Issues
- ACA's CFPB Spotlight for Creditors - Impacts of Reg. F
- Medical Debt and Credit Reporting Part 1
- Medical Debt and Credit Reporting Part 2
- Ethical and Professional Collections Interactive eLearning
InfoSec TPX Communications - Monthly Training
- Need to Know: Phishing (2022)
- Need to Know: Password Security (2022)
- Need to Know: Safe Web Browsing (2022)
- Need to Know: Malware (2022)
- Need to Know: Social Engineering (2022)
- Need to Know: Physical Security (2022)
- Need to Know: Mobile Security (2022)
- Need to Know: Working Remotely (2022)
- Need to Know: Removable Media (2022)
- TPx - Intro to PCI
- TPx - Intro to HIPAA
- TPx - Advanced Awareness Topics - Phishing
- TPx - 2 - Phishing
- TPx - 2 - Password Security
Languages
English
Native or Bilingual
Timeline
Beauty Consultant
JCPenney (2629)
04.2025 - Current
Broiler Cook
Colton's Steakhouse
12.2024 - Current
Line Cook
Di Trapani's Italian Bistro
08.2024 - 12.2024
Medical Biller
Mid-Missouri Foot and Ankle Clinic
06.2024 - 08.2024
Letter Operations Manager
Credit Bureau Associates of Howell County
06.2022 - 06.2024
Associates of Arts - Early Childhood and Family Development
Missouri State University- West Plains