Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydney Rhodes

St. Louis

Summary

Dynamic Life Coach with a proven track record at MERS Goodwill Industries, adept in case management and client advocacy. Successfully managed a diverse caseload, fostering student success through strategic planning and community outreach. Skilled in data entry and program development, I excel in creating impactful solutions that enhance client engagement and outcomes.

Overview

5
5
years of professional experience

Work History

Life Coach

MERS Goodwill Industries
Saint Louis
01.2025 - Current
  • Conducted one-on-one sessions with clients to discuss progress towards goals and strategies for improvement.
  • Schedule students into classes aligned with their academic assessments, availability, transferred credits, and career goals.
  • Manage a caseload of 80-120 students by building strong rapport, maintaining professional boundaries, collaborating with community partners, and creating a positive school culture.
  • Maintain detailed, comprehensive records of all meetings, strategies, and identified barriers. Monitor attendance and grades in collaboration with teachers to support student success.
  • Intervene and manage occasional student crises, altercations, and behaviors, including identifying appropriate resources and community social programs.
  • Work at least one day per week on a shifted schedule to be available for students in evening classes.

Casemanager

Comprehensive Mental Health Facility
East Saint Louis
11.2023 - Current
  • I communicate effectively within a community team environment to meet the needs of those experiencing behavioral health crises.
  • Ensure all necessary information is collected, documented, and organized in patient health records, and other necessary reporting systems.
  • Assist in the identification and coordination of referrals to appropriate programs and/or other organizations.
  • Assessed clients' needs, developed service plans, and monitored progress toward goals.

Patient Access Representative

Barnes Jewish Hospital
Saint Louis
04.2023 - 04.2024
  • Collecting information such as patient details, medical history, billing, and insurance information, etc.
  • Entering information into databases and maintaining accurate records.
  • Verified demographics and insurance information to register patients in computer system.
  • Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.

Casemanager

Magdala Foundation
Saint Louis
07.2022 - 10.2023
  • Collaborate with Program Management via constant communication and assessment of the needs of guests.
  • Foster a solution-focused environment that is fair and consistent, with the intention to engage guests; maintain a professional culture that promotes teamwork, with empathy for guests.
  • Provide high-quality service to guests by working alongside program management while carrying a caseload, fostering a team-based work environment.
  • Champion the programs at Magdala Foundation, and seek and suggest ways to improve processes and

Program Coordinator

Living With Purpose
Saint Louis
10.2022 - 07.2023
  • Administrative professional specialized in managing, coordinating, and overseeing planning, implementing, marketing, and evaluating different programs and projects.
  • Revises program goals and objectives to meet the changing needs of program participants.
  • Approves program expenditures, staying within budget limitations.
  • Served as a liaison between external organizations and partners involved in delivering programming services.

Pharmacy Technician

Medicate Pharmacy
Saint Louis
10.2020 - 10.2021
  • Supports pharmacological services by stocking, assembling, and distributing medications.
  • Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level, anticipating needed medications and supplies, placing and expediting orders, verifying receipt, and removing outdated drugs.
  • Organizes medications for pharmacists to dispense by reading medication orders and prescriptions, preparing labels, calculating quantities, and assembling intravenous solutions, and other pharmaceutical therapies.
  • Maintains records by recording and filing physicians' orders and prescriptions.

Education

Bachelor of Science - Psychology

Harris-Stowe State University
Saint Louis, MO
12.2021

Skills

  • Microsoft Office
  • Community Outreach
  • Client advocacy
  • Case management
  • Program Development
  • Social work
  • Data entry
  • Community resources
  • Claims investigations
  • Presentation skills
  • Confidentiality
  • Supervision abilities
  • Group facilitation
  • Report preparation
  • File management
  • Records evaluation
  • Patient registration

Timeline

Life Coach

MERS Goodwill Industries
01.2025 - Current

Casemanager

Comprehensive Mental Health Facility
11.2023 - Current

Patient Access Representative

Barnes Jewish Hospital
04.2023 - 04.2024

Program Coordinator

Living With Purpose
10.2022 - 07.2023

Casemanager

Magdala Foundation
07.2022 - 10.2023

Pharmacy Technician

Medicate Pharmacy
10.2020 - 10.2021

Bachelor of Science - Psychology

Harris-Stowe State University

Similar Profiles

CREATE PROFILE
Sydney Rhodes