Sydney Nardini
Kansas City
Summary
Detail-oriented service expert with experience in hospitality and floral design. Skilled in managing multiple tasks while delivering exceptional customer service, fostering positive interactions, and ensuring memorable experiences. Eager to contribute to a team focused on customer satisfaction.
Overview
7
7
years of professional experience
Work History
Hostess/ Server
Tannin Wine Bar
Kansas City, MO
09.2023 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Collaborated with servers to communicate guest needs and enhance dining experience.
- Managed multiple tables efficiently while maintaining attention to detail.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Floral Design Assistant
Love, Lilacs
Kansas City, MO
08.2023 - Current
- Participated in daily operations, including processing incoming shipments and preparing flowers for upcoming events
- Assisted lead florist with designing unique and creative floral arrangements for special events such as weddings and corporate events.
- maintained excellent professionalism and hospitality towards those on site of events while placing floral arrangements.
Prestige Beauty Advisor
Ulta Beauty Inc.
Liberty Missouri
06.2021 - 07.2022
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of popular products.
- Resolved customer inquiries and complaints efficiently, enhancing overall shopping experience.
- Greeted customers and helped with product questions, selections, and purchases.
Sales Associate
Bath and Body Works, Limited Brands
Columbia MO
10.2018 - 05.2021
- Enhanced customer experience through personalized service and product recommendations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Bachelor of Arts - English-Creative Writing
University of Missouri
Columbia, Missouri, MO05-2021
Skills
- Customer service
- Patience and empathy
- Interactive communication skills
- Greeting guests
- Hospitality service expertise
- Retaining new information
- Curiosity and eagerness to learn
Timeline
Hostess/ Server
Tannin Wine Bar
09.2023 - Current
Floral Design Assistant
Love, Lilacs
08.2023 - Current
Prestige Beauty Advisor
Ulta Beauty Inc.
06.2021 - 07.2022
Sales Associate
Bath and Body Works, Limited Brands
10.2018 - 05.2021
Bachelor of Arts - English-Creative Writing
University of Missouri