Sydney Hammer
West Plains
Summary
Experienced with classroom management and student engagement strategies. Utilizes effective communication to foster productive learning environment. Knowledge of curriculum development and instructional techniques tailored to diverse learning needs. I foster positive learning environments and enhance academic performance through tailored strategies.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Experienced with creating and curating engaging social media content that resonates with target audiences. Utilizes analytics to track performance and refine strategies for improved engagement. Knowledge of social media trends and best practices, ensuring effective brand communication.
Overview
5
5
years of professional experience
Work History
Substitute Teacher, K-12
Edustaff
03.2025 - 05.2025
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Developed creative instructional strategies to keep students engaged and motivated.
- Researched and selected age-appropriate materials and resources for classroom instruction.
- Documented student progress and provided regular updates to parents.
- Developed and implemented behavior management plans for students with challenging behavior.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Provided one-on-one tutoring sessions for struggling students, helping them improve academic performance and gain confidence in their abilities.
- Enhanced classroom engagement by incorporating hands-on activities and group projects.
General Manager
Tropical Smoothie Cafe
10.2023 - 11.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Server
Deja Vu
05.2023 - 04.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Waitress
Jeannie's Place
01.2023 - 05.2023
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Baker's Assistant
Chickasha Donuts
08.2022 - 01.2023
- Displayed strong attention to detail when shaping dough and crafting decorative elements for pastries.
- Participated in seasonal promotions and special events, assisting in the preparation of themed baked goods for increased revenue.
- Demonstrated adaptability by quickly learning new techniques and procedures as needed for diverse product lines.
- Enhanced product quality by diligently measuring and mixing ingredients according to recipes.
- Contributed to increased sales by effectively merchandising bakery items on display counters and shelves.
- Expedited order fulfillment during peak hours, reducing wait times for customers and enhancing their overall experience.
- Improved customer satisfaction by promptly addressing inquiries and resolving concerns regarding products.
- Maintained high levels of cleanliness, complying with food safety regulations and ensuring a safe working environment.
- Ensured optimal oven temperatures for various baked goods, consistently producing well-baked products.
- Complied with health and safety codes to protect staff and customers.
- Performed routine maintenance on baking equipment, preventing unexpected breakdowns during crucial production times.
- Managed inventory levels, ordering necessary supplies in a timely manner to avoid stockouts or surplus waste.
- Upheld consistent baking schedules to ensure fresh products were available throughout each day.
Social Media Marketing Intern
Dankrupt Creations
02.2020 - 05.2021
- Supported branding, digital marketing messaging, and advertising campaigns by engaging with followers on various social media platforms.
- Increased brand visibility by crafting and implementing creative social media campaigns.
- Enhanced audience engagement through regular posting of relevant content on multiple social media platforms.
- Designed and presented social media campaign ideas.
- Conducted daily updates to social media profiles to boost company online presence.
- Improved overall social media presence with consistent branding guidelines across all platforms.
- Boosted website traffic by creating and sharing engaging blog posts and articles related to the industry.
- Contributed to the growth of follower numbers by implementing effective hashtag strategies and engaging with influencers within the industry.
- Responded to comments, posts, and questions from various channels.
- Researched relevant industry trends to develop engaging, topical social media content.
- Crafted and implemented strategies to increase search visibility and website traffic.
Education
License - Phlebotomy
Phlebotomy Training Specialists
Oklahoma City, OK01-2025
GED -
Chickasha Adult Education
Chickasha, OK03-2021
Skills
- Student engagement
- Positive reinforcement
- Multi-subject instruction
- Special needs support
- Assessment techniques
- Classroom management
- Relationship building and management
- Adaptable
- Behavior management
- Safety awareness
- Lesson planning
- Behavior modeling
National Honor Adult Society
At Chickasha Adult Learning Center I was invited to join the National Honor Society
National Adult Education Honor Society
At Chickasha Adult Learning Center, I was invited to join the National Adult Education Honor Society. I was nominated by my teacher, because she admired my work ethic. I was very proud, and thankful to know that one of the main attributes that I take pride in about myself was recognized.
Timeline
Substitute Teacher, K-12
Edustaff
03.2025 - 05.2025
General Manager
Tropical Smoothie Cafe
10.2023 - 11.2024
Server
Deja Vu
05.2023 - 04.2024
Waitress
Jeannie's Place
01.2023 - 05.2023
Baker's Assistant
Chickasha Donuts
08.2022 - 01.2023
Social Media Marketing Intern
Dankrupt Creations
02.2020 - 05.2021
License - Phlebotomy
Phlebotomy Training Specialists
GED -
Chickasha Adult Education
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