Susan Whitmar
Fulton
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Westminster College
Fulton, MO
06.2023 - Current
- Provides administrative support to the Vice-President of Strategic Communications, Institutional Marketing and Community Relations
- Assists with tracking and managing projects for the Marketing department
- Schedules appointments and follows ups while keeping the Marketing department informed on upcoming events
- Assists with event preparation including but not limited to scheduling appropriate rentals, registration lists, coordinating with vendors, creating programs, tracking RSVPs and follow up tasks
- Enters and tracks purchasing orders to ensure invoices are paid in a timely manner
- Reconciles bank statements each month and maintain accurate records of receipts
- Works with the majority of departments on campus to get quotes for printed materials, promotions signs, and promotional products
- Works closely with Graphic Designer to order send and approve proofs with vendors
- Assists in the communication with donors, alumni, and the campus community
- Acts as the administrative contact for vendors, while having a positive and professional demeanor
- Upholds positive relationships with campus staff, faculty, leadership, students and alumni
- Communicates and maintains positive relationships with city leadership
Assistant Director of Member and Fellow Relations
National Churchill Museum
Fulton, MO
01.2022 - 06.2023
- Aided in fundraising over $2 million
- Aided Director and Chief Curator in sending correspondence to donors
- Updated database, Raisers Edge, with donor information, communications, etc.
- Exported reports and mailing lists from database, Raisers Edge
- Worked with Institutional Advancement and the Business Office to batch donations
- Worked with Plant Ops and other vendors to keep the Museum looking pristine
- Organized events, such as the 2022 Churchill Conference's day in Fulton
- Coordinates and schedules events at the Museum
- Submitted invoices for payment
- Communicated with vendors about gift shop items
- Updated reports on membership, monthly cash flow and deposits, daily gift shop sales, and weekly attendance to the Museum
- Managed 13 front desk workers
- Coordinated and schedules tours of the Museum
- Responsible for the weekly cash deposit from the front register
Manager of Guest Services
National Churchill Museum
Fulton, MO
08.2019 - 01.2022
- Managed 13 front desk workers by training them, creating schedules, assigning tasks, and finding coverage if someone called in sick
- Coordinated and scheduled tours of the Museum
- Responsible for the weekly cash deposit from the front register
- Updated reports on membership and monthly cash deposits
- Used excel and word to send out monthly membership reminders to Museum Members
- Updated profiles in database, Raisers Edge
- Aided Director and Chief Curator in sending correspondence to donors
Education
Bachelor of Arts - Sociology/Anthropology
Truman State University
Kirksville, MO05-2018
Skills
- Office administration
- Administrative support
- Microsoft Office
- Organizational skills
- Task prioritization
- Project management
- Customer service
- Team management
- Budgeting
- Event coordination
- Databases
- Public Speaking
- Fundraising
- Attention to detail
Timeline
Administrative Assistant
Westminster College
06.2023 - Current
Assistant Director of Member and Fellow Relations
National Churchill Museum
01.2022 - 06.2023
Manager of Guest Services
National Churchill Museum
08.2019 - 01.2022
Bachelor of Arts - Sociology/Anthropology
Truman State University