Sunshine Williams
Maryville
Summary
Dynamic professional with a goal-oriented mindset and strong problem-solving abilities, previously at Classical Conversations. Proven track record in enhancing customer relations and training staff, while proficient in data entry and records management. Skilled in fostering collaboration and communication, contributing to improved academic outcomes and operational efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Local Representative
Classical Conversations
04.2024 - Current
- Lead and supported seven regional directors in developing, planning, executing, and assessing their local homeschool classes and programs.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Updated job knowledge by participating in educational opportunities, reading professional publications, and maintaining personal networks.
- Gathered, organized and input information into digital database HubSpot.
- Evaluated staff performance and provided trainings to further equip them.
Foundations Tutor
Classical Conversations
08.2020 - Current
- Planned and executed weekly class sessions for various aged students in the areas of Latin, English, geography, history, science & experiments, math, art, music, and oral presentations.
- Partnered with parents to gain insights into individual student needs, enabling me to provide more targeted support during tutoring sessions.
- Fostered strong relationships with both students and parents, creating a supportive environment conducive to academic success.
- Aided students in overcoming academic challenges, fostering a growth mindset that promoted continuous learning and improvement.
- Participated in professional development opportunities to stay current with best practices in education and continually refine my tutoring approach.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
- Motivated students with accurate feedback and positive reinforcement.
- Used variety of teaching methods to successfully help wide range of students.
Home Daycare Provider
Self-employeed
04.2015 - 03.2018
- Offered children numerous opportunities throughout each week to get sunshine and exercise in yard and at local parks.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Treated basic first aid needs such as cleaning and bandaging minor cuts.
- Offered early language exposure through story time sessions fostering literacy skills.
- Administered nutritious meals and snacks to promote healthy eating habits in children.
- Organized engaging arts and crafts projects to foster creativity and fine motor skills among the children.
- Managed daily operations of the home daycare, including scheduling, budgeting, and recordkeeping.
Graduate Assistant
Northwest Missouri State University
08.2012 - 04.2014
- Managed administrative tasks such as grading, scheduling, and record-keeping to ensure smooth operations within academic departments.
- Served as a liaison between faculty members and students for addressing concerns or issues related to coursework or academic policies.
- Administered coursework, graded assignments and provided constructive feedback.
- Updated departmental websites and social media accounts with relevant, engaging content.
- Conducted relevant research and gathered valuable resources for faculty members'' ongoing projects and publications.
- Developed and managed organized, orderly student databases and tracking systems.
- Assisted professors in the development of course materials for improved student engagement and understanding.
Education
Master of Science - School Guidance And Counseling
Northwest Missouri State University
Maryville, MO04-2014
Bachelor of Science - Psychology And Crisis Response
Northwest Missouri State University
Maryville, MO04-2012
Skills
- Goal-oriented mindset
- Problem-solving abilities
- Customer relations
- Data entry proficiency
- Staff training
- Records management
- Stakeholder collaboration
- Analytical thinking
- Multitasking Abilities
- Excellent communication
Certification
- Crisis Prevention and Intervention (CPI) certification for non-violent crisis response.
- CPR and first-aid certified.
Timeline
Local Representative
Classical Conversations
04.2024 - Current
Foundations Tutor
Classical Conversations
08.2020 - Current
Home Daycare Provider
Self-employeed
04.2015 - 03.2018
Graduate Assistant
Northwest Missouri State University
08.2012 - 04.2014
Master of Science - School Guidance And Counseling
Northwest Missouri State University
Bachelor of Science - Psychology And Crisis Response
Northwest Missouri State University
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