Sunday Oriaku
Kansas City
Summary
Dynamic Retail Sales Manager with a proven track record at Self-employed, enhancing customer satisfaction and driving sales growth. Skilled in inventory management and customer engagement, I developed effective training programs that improved staff performance and product knowledge, resulting in increased sales and a vibrant shopping experience.
Dedicated Retail Sales Manager with background in staff oversight and maximizing productivity. Knowledgeable in current merchandising trends, customer needs and shrink reduction. Successful career history comprising more than 20 years.
Overview
36
36
years of professional experience
Work History
Retail Sales Manager
Self-employeed
05.2015 - Current
- Directed daily operations to enhance customer satisfaction and drive sales growth.
- Developed and implemented training programs for staff to improve product knowledge and service quality.
- Analyzed sales trends to optimize inventory management and merchandising strategies.
- Oversaw visual merchandising efforts to create engaging store displays that attract customers.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
School Janitor
Kansas City School District
09.1989 - 05.1993
- Maintained cleanliness and sanitation of school facilities to ensure safe learning environment.
- Operated cleaning equipment, including floor scrubbers and vacuums, to enhance efficiency in maintenance tasks.
- Collaborated with staff to address specific cleaning needs and prioritize daily tasks effectively.
- Assisted in inventory management of cleaning supplies, ensuring adequate stock levels were maintained.
- Ensured proper waste disposal with regular trash removal and recycling efforts, promoting an eco-friendly campus.
- Maintained a clean and safe environment by performing daily janitorial tasks such as sweeping, mopping, and sanitizing surfaces.
- Assisted in maintaining a healthy learning environment by deep cleaning classrooms, restrooms, and common areas on a consistent basis.
Education
Bachelor of Arts - Sociology
Philander Smith College
Little Rock, AR05-1980
Skills
- Customer service
- Retail operations
- Sales expertise
- Driven work ethic
- Management
- Cash handling
- Store opening and closing
- Customer engagement
- Decision-making
- Product merchandising
- Inventory management
Languages
English
Timeline
Retail Sales Manager
Self-employeed
05.2015 - Current
School Janitor
Kansas City School District
09.1989 - 05.1993
Bachelor of Arts - Sociology
Philander Smith College