STEVEN ROUND
LEES SUMMIT
Summary
Customer-oriented Store Manager offering over 15 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of associates and assistant managers. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
21
21
years of professional experience
Work History
Inbound Lead
Mid-States Distributing Company
01.2023 - Current
- In process of creating a culture of accountability within the team by setting clear expectations, providing regular feedback on performance.
Material Handler
Mid-States Distributing
11.2022 - Current
- Conducted regular inventory counts, identifying discrepancies and maintaining accurate records.
- Adhered to safety guidelines and regulations to reduce risk of damage or injury.
- Operated case picker, electric pallet jacks and other equipment.
- Maintained / exceeded minium production goals
- Ensured that orders met company's accuracy expectations
Store Manager
Northern Tool Equipment
08.2015 - 01.2022
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Corrected operational discrepancies by developing and executing process improvements.
Assistant Store Manager
Northern Tool Equipment
08.2013 - 08.2015
- Coached and developed store associates through formal and informal interactions.
- Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
- Assisted customers, answered questions and resolved problems for stellar customer service.
- Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
Assistant Store Manager
Home Depot
01.2003 - 05.2010
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Reviewed monthly sales and performance reports to support operational planning and strategic decision-making.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
- Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
Education
GED -
JCCC
Overland Park, KSSkills
Employee supervision and motivation
undefinedAccomplishments
- Supervised team of up 60 staff members.
- First ASM in region to lead store to one year without an accident
- Region inventory specialist
Timeline
Inbound Lead
Mid-States Distributing Company
01.2023 - Current
Material Handler
Mid-States Distributing
11.2022 - Current
Store Manager
Northern Tool Equipment
08.2015 - 01.2022
Assistant Store Manager
Northern Tool Equipment
08.2013 - 08.2015
Assistant Store Manager
Home Depot
01.2003 - 05.2010
GED -
JCCC
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