Steven Brown
Florissant
Summary
Recent graduate with foundational knowledge in Marketing and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
11
11
years of professional experience
Work History
Delivery Driver
FedEx Ground/Express
St. Louis/Chicago
07.2024 - Current
- Deliver packages promptly, ensuring customer satisfaction and timely deliveries.
- Maintain accurate delivery records, improving logistics efficiency.
- Resolve delivery issues quickly, enhancing client trust.
- Operate delivery vehicle safely, reducing incidents and downtime.
- Collaborate with team members to optimize delivery routes, increasing productivity.
Shift Leader/Warehouse Associate
Budweiser
Jackson, TN
06.2022 - 06.2023
- Led warehouse operations, optimizing forklift efficiency and truck loading processes. Implemented strategic problem-solving techniques, boosting team productivity.
- Fostered teamwork as Shift Leader, coordinating pallet staging and picker activities. Developed effective communication strategies for seamless workflow.
- Analyzed warehouse processes, identifying bottlenecks in truck loading and pallet staging. Implemented data-driven solutions, significantly improving efficiency.
Freight Associate
The Home Depot
Jackson, TN and St. Louis, MO
01.2019 - 05.2021
- Unloading, merchandising, shelf stocking and floor displays were major portions of work, in addition to customer service and working with heavy equipment. Working here allowed me to enhance my hard skills and soft skills. Safety adherence, attention to detail, patience and problem solving are soft skills learned from this opportunity.
Cook
Lee’s Famous Recipe Chicken Restaurant
Milan, TN
06.2015 - 01.2019
- Worked as a line cook during high school and college years. Inventory management, cooking and frying techniques, kitchen etiquette, maintenance and customer service skills were developed, in addition to being a highly valued team member, excellent communicator and being dedicated to customer satisfaction.
Education
Associate of Liberal Arts - Marketing Major
Austin Peay State University
Clarksville, TN05-2024
BBA - Marketing
Austin Peay State University
Clarksville, TN05-2026
IT Fundamentals Training Program - IT
NPower
St. Louis, Missouri01-2021
Skills
- Microsoft Office Suite
- Computer Technology
- Customer Service
- Heavy Equipment
- Forklift Operations
- Time management
- Digital marketing
- Product marketing
- Advanced Excel spreadsheet functions
Courses
- Google IT Support | NPOWER IT FUNDAMENTALS TRAINING PROGRAM 2021
- Cisco Entrepreneurship | NPOWER IT FUNDAMENTALS TRAINING PROGRAM 2021
Timeline
Delivery Driver
FedEx Ground/Express
07.2024 - Current
Shift Leader/Warehouse Associate
Budweiser
06.2022 - 06.2023
Freight Associate
The Home Depot
01.2019 - 05.2021
Cook
Lee’s Famous Recipe Chicken Restaurant
06.2015 - 01.2019
Associate of Liberal Arts - Marketing Major
Austin Peay State University
BBA - Marketing
Austin Peay State University
IT Fundamentals Training Program - IT
NPower