Sterling Newsom
St Louis
Summary
Experienced professional in staff management and process improvement, leading teams to enhance efficiency and accuracy.
Dedicated inventory management professional with extensive experience within the biopharmaceutical and logistics business. Skilled in implementing training programs and conducting audits.. Committed to delivering exceptional customer service and operational excellence.
Overview
8
8
years of professional experience
Work History
Site Inventory Supervisor
Thermo Fisher Scientific, Patheon
08.2019 - Current
- Supervise a team of inventory clerks, providing training and guidance on best practices.
- Lead inventory audits to ensure accuracy and compliance with company standards.
- Implemented process improvements that enhanced efficiency in inventory management workflows.
- Trained and mentored team members on best practices for inventory control procedures.
- Developed strategies to minimize stockouts and optimize order fulfillment.
Sales Service Representative
Thermo Fisher Scientific Inc.
09.2021 - 07.2023
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Enhanced product knowledge.
- Processed orders and managed inventory using CRM systems to ensure accurate and timely delivery.
- Collaborated with sales team to develop strategies for upselling and cross-selling products effectively.
Inventory Coordinator
XPO Logistics
06.2017 - 01.2019
- Ran a small team of 4 that was dedicated to site inventory.
- Coordinated inventory audits and counts to ensure accuracy and compliance with company standards.
- Managed stock replenishment processes.
- Utilized SAP for tracking inventory levels and movements.
- Collaborated with teams to resolve discrepancies in inventory records.
Shift Supervisor
XPO Logistics
06.2017 - 07.2018
- Supervised daily operations to ensure compliance with safety standards.
- Trained and mentored new team members, enhancing overall team performance and efficiency.
- Responsible for the management of chemical blending and sterilization standards.
Education
Associate of Arts - General Studies
Saint Louis Community College
St. Louis, MO06-2022
Skills
- Staff management
- Product sales support
- Data entry
- Inventory Management
- Customer service
- Performance improvement
- Process improvement
Timeline
Sales Service Representative
Thermo Fisher Scientific Inc.
09.2021 - 07.2023
Site Inventory Supervisor
Thermo Fisher Scientific, Patheon
08.2019 - Current
Inventory Coordinator
XPO Logistics
06.2017 - 01.2019
Shift Supervisor
XPO Logistics
06.2017 - 07.2018
Associate of Arts - General Studies
Saint Louis Community College
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