Stephen Young
Jefferson City
Summary
Dedicated professional with a friendly attitude and strong problem-solving skills. Proven ability to manage timely deliveries and ensure customer satisfaction in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Sales/Installation and Maintenance
ABC Generator Service LLC
Jefferson City, MO
09.2018 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Customer Service/ Delivery Driver
River City Florist and Greenhouse
212 Madison St. Jefferson City, MO
05.2018 - Current
- Managed timely delivery of floral arrangements to ensure customer satisfaction.
- Maintained accurate records of deliveries and inventory for operational efficiency.
- Collaborated with team members to optimize delivery routes and schedules.
- Conducted pre-trip inspections on vehicles to ensure compliance with safety standards.
- Assisted in coordinating special event deliveries, ensuring adherence to client specifications.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Education
High School Diploma -
Lebanon High School
Lebanon MOSkills
- Friendly, positive attitude
- Collaborative teamwork
- Service excellence
- Problem-solving
- Effective time management
- Attention to detail
Timeline
Sales/Installation and Maintenance
ABC Generator Service LLC
09.2018 - Current
Customer Service/ Delivery Driver
River City Florist and Greenhouse
05.2018 - Current
High School Diploma -
Lebanon High School